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jb0776's avatar
jb0776
Follower
Oct 06, 2015

Please remove inactive volumes in order to use the disk - RN104

Hi,   I have a RN104 with 3 x 3TB drives that were configured in x-raid format. today it looks like at least 1 drive failed. the unit was frozen, and i had to pull the plug to get it to restart. ...
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SebastianC's avatar
SebastianC
Aspirant
Dec 17, 2015

Hi did you get any help on this , today I've noticed exactly the same situation in my RN104 3x4Tb setup

Thanks

Sebastian

 

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Dec 20, 2015

Hi SebastianC,

 

What were the last changes applied or made in your system? 

 

I look forward to your response.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

  • SebastianC's avatar
    SebastianC
    Aspirant
    Dec 21, 2015

    Hi Thanks for the answer,

    Last change was upgrade of firmware to 6.4.1, three weeks ago so no immediate change.

    I have already contected the tech support but would like to know what I can expect. 

     

    Thanks

    Sebastian

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired
      Dec 21, 2015

      Hi SebastianC,

       

      Can you still extract the logs from your system? Kindly check if the volume was full before and if there's a suspected drive/s that has problem.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

       

       

       

      • SebastianC's avatar
        SebastianC
        Aspirant
        Dec 22, 2015

        Thanks,

        Yes , I can extract logs, NAS right now reports all discs are OK (apart from ATA errors), but there is no data, no users if I look through the web interface.

        In the logs I can see that last week disc 3 failed. Right now it is reported healthy.

        Thanks

        Sebastian

         

        Channel: 1
        Model: WDC WD40EFRX-68WT0N0
        Serial: WD-WCC4E62T5RYF
        ATA Error Count: 82

        Channel: 2
        Model: WDC WD40EFRX-68WT0N0
        Serial: WD-WCC4EAKDTHYZ
        ATA Error Count: 81

        Channel: 2
        Model: WDC WD40EFRX-68WT0N0
        Serial: WD-WCC4EEVLNVZ8
        ATA Error Count: 77

         

        [15/12/17 17:30:46 WET] err:disk:LOGMSG_ZFS_DISK_STATUS_CHANGED Disk in channel 3 (Internal) changed state from ONLINE to FAILED.

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