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Forum Discussion
John_Salfer
Aug 31, 2015Aspirant
Please remove inactive volumes in order to use the disk. Disk #1,2 - #25684491
Hello all,
We ran into an issue with our ReadyNAS 316 running firmware 6.2.4 . We started accessing files this morning when the iSCSI drives stopped responding and disappeared f...
mdgm-ntgr
Sep 01, 2015NETGEAR Employee Retired
Updating the firmware when you have problems is unlikely to help unless you have a problem that you know a firmware update will resolve even if you've already run into it.
Yes RAID protects against a single disk failure, but that's not a replacement for backing up your data. There are things that can go wrong such as multiple disk failures, fire, flood, theft etc.
If you don't have a backup and need a data recovery attempt you should open a support case. Support can explain the costs involved. Please let us know your case number.
jsalfer
Sep 09, 2015Tutor
We worked with Netgear support and they were able to get the volumn back online. So far all is working well, our three iSCSI drives are back and filesystem checks ran successfully.
The file systems on these unit are journaled and being we had to power off the unit (it wouldn't do a normal shutdown) one of these files was corrupted. Our understanding is the support technician removed the corrupt journal and the filesystem was able to be mounted again.
They felt running the unit tight on space may have had something to do with it and suggested configuring Balance and Defrag to be run on a regular basis. We configured them for once a month. Under the System/Settings/Volume Schedule.
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