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Forum Discussion
Please remove inactive volumes in order to use the disk. RN104 #26317164
Hi all,
I have a RN104 which up until tonight I had been running without issue with 2x4Tb drives installed (Seagate NAS 4TB ST4000VN000), running a RAID5 configuration. As these drives were sta...
This website is littered with lots of people experiencing the same loss of data after upgrading to 6.4.0. I find it untenable that all of us, by chance, had multiple disk failures that happened to coincide with a firmware upgrade.
Hi gnubee,
Firmware upgrades do not cause hard drives to fail or get kicked out of the array. It is likely that these drives have uncorrectable errors in them and replacement is needed. NETGEAR offers assistance in trying to recover the data that's been lost in the volume that is no longer accessible. Again, the said service is fee-based and we do not guarantee the success of recovering all the data that's been lost.
Let me know if you have further questions.
Kind regards,
BrianL
NETGEAR Community Team
Support i find it very odd that I have installed 2 new drives in my 104 and am getting the same error message. What do you think stastically speaking that when you add drives that all the sudden you get errors. I am pretty sure it has something to do with the NAS and not the drives.
Hi ChiliDogLance,
Welcome to the community!
Were these drives listed in the ReadyNAS HCL? Since this is a 4 bay unit, did you try to expand by adding two new drives or was it a new setup?
Kind regards,BrianL
NETGEAR Community Team
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