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Power Cut - Now NAS NV+ hangs during quota check 17911155
Yesterday (14/2/12) we had a sudden 15min power cut.
When the power came back on our 3 NAS drives restarted. 2 of them were visible on the network and are working fine, the other wasn't.
The 4 green LEDs were illuminated, the green "Act" LED was flashing and the blue power light was pulsing and it was visible on RAIDar and the LED panel on the front said: "Booting... Quota chk: xx.x%" The quota chk numbers were counting up and after about 30mins/1 hour the "Act" light stopped flashing, the Quota chk stopped at 38.7%".
The 4 green LEDs are still lit and the blue power light is pulsing. It's no longer visible to RAIDar.
We did a reboot via the blue power button and the same thing happened.
We have been unable to access the NAS via the browser FrontView at any point since the power cut.
We don't have a backup of the data so would appreciate any advice on where to go from here.
EDIT: When the NAS is powered down (all lights off) the LCD display is still lit and showing "Booting... Quota chk: 38.7%"
When the power came back on our 3 NAS drives restarted. 2 of them were visible on the network and are working fine, the other wasn't.
The 4 green LEDs were illuminated, the green "Act" LED was flashing and the blue power light was pulsing and it was visible on RAIDar and the LED panel on the front said: "Booting... Quota chk: xx.x%" The quota chk numbers were counting up and after about 30mins/1 hour the "Act" light stopped flashing, the Quota chk stopped at 38.7%".
The 4 green LEDs are still lit and the blue power light is pulsing. It's no longer visible to RAIDar.
We did a reboot via the blue power button and the same thing happened.
We have been unable to access the NAS via the browser FrontView at any point since the power cut.
We don't have a backup of the data so would appreciate any advice on where to go from here.
EDIT: When the NAS is powered down (all lights off) the LCD display is still lit and showing "Booting... Quota chk: 38.7%"
2 Replies
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- Please open a tech support (http://www.readynas.com/support) case.
Edit the thread title (i.e. subject of first post in the thread) to include your case number. - OS-Reinstall fixed the problem.
Thanks to David at Netgear
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