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Forum Discussion
jfrappier
Dec 28, 2012Aspirant
Powershift customer needs L3 support to fix reboot loop
I called into the support number, they had me do an OS reinstall, issue persisted. Booted into tech support mode but the IP address does not work on our network. Have my laptop plugged into the 2nd ...
jfrappier
Dec 29, 2012Aspirant
mdgm wrote: I suppose this unit is running old firmware? There was a reboot loop issue quite a while back now on old firmware
Obviously it is, doesn't change the fact that as a partner I should have access to better support.
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