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Forum Discussion
Powershift customer needs L3 support to fix reboot loop
I called into the support number, they had me do an OS reinstall, issue persisted. Booted into tech support mode but the IP address does not work on our network. Have my laptop plugged into the 2nd ...
You can determine from the post that the firmware version is probably quite old. It was running 4.2.15. It had the spool script left behind that causes an endless reboot loop. This issue has been addressed in newer firmware but a number of users still use old firmware such as this one. Due to the MBR to GPT conversion when updating to newer firmware I advised that it was especially important to have an up to date backup before the firmware update. The update should work fine with no issues but it would be best to have an up to date backup just in case.
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