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Forum Discussion
Powershift customer needs L3 support to fix reboot loop
I called into the support number, they had me do an OS reinstall, issue persisted. Booted into tech support mode but the IP address does not work on our network. Have my laptop plugged into the 2nd ...
chirpa wrote: Have you guys (NTGR employees) tried looking up his email address in CTS? That's what I used to do on here when I was a moderator, and had L3 access to CTS.
i did, his email is not registered in cts, neither is his name. thats why im asking for a casenumber to see what went wrong.
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