NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jayan_ullanat
Feb 03, 2017Aspirant
problem accessing readynas
My netgear readynas 316 in office intermittently becomes inaccesible from windows network. tried by both netbios name and ip address, it show the message that its not accesible. If we power cycle th...
StephenB
Feb 03, 2017Guru - Experienced User
Does it respond to ping when it becomes non-responsive? Also, can you log in to the admin web ui?
- Jayan_ullanatFeb 03, 2017Aspirant
Pinging to the device works perfect without any timeouts. Also through admin GUI, I can acccess the device . There are 12 users who work concurrently in the device
It works for sometime , if we reboot the device.
- StephenBFeb 03, 2017Guru - Experienced User
Did you purchase between 1 June 2014 and 31 May 2016? If you did, you have lifetime free chat support (my.netgear.com). Support can probably get you sorted out more quickly than the forum can.
Most of these symptoms aren't intermittent (as yours are).
- Jayan_ullanatFeb 03, 2017Aspirant
No Sir..We bought in the month of August.
As you can see from the below pic, rightnow Iam able to access the folders.
But will not be able to say, when it will not work.
Only thing I am not able to do now is , I Cant access the share using the hostname.. Iam accessing through IP address.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!