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Forum Discussion
Bricerowe
Dec 30, 2017Aspirant
Problem changing Admin password
Hi - I am having trouble changing my admin password for accessing the admin page on my ReadyNas 312. The change returns an error message "failed to set admin account password". I have tried several d...
- Jan 04, 2018
Hi StephenB
Just letting you know I resolved the Admin Password issue. Idont really understand why, but I created a new user, added it to admin group and then it allowed the admin password change? Go figger - anyway I'm happy. Thanks again.
Regards
Brice
Bricerowe
Dec 31, 2017Aspirant
Hi Stephen
Thanks for your interest.
Running 6.9.1
Authentication is set to "Local Users"
By different formats I mean - with and without special characters eg ! @, numbers and upper lower case combinations etc.
Regards
Brice
StephenB
Dec 31, 2017Guru - Experienced User
Did you ever change the name of the admin group? (don't try it, it has bad side effects).
Perhaps see if a netgear mod requests to see the logs.
If not, you could try an OS reinstall from the boot menu, which will reset the password to password. Then you could try to change it again.
- BriceroweJan 01, 2018Aspirant
Thanks - no I haven’t changed the admin group or user name. I will try your other suggestions and let you know how I go.
Regards
Brice
- BriceroweJan 04, 2018Aspirant
Hi StephenB
Just letting you know I resolved the Admin Password issue. Idont really understand why, but I created a new user, added it to admin group and then it allowed the admin password change? Go figger - anyway I'm happy. Thanks again.
Regards
Brice
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