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jmaplopez's avatar
jmaplopez
Aspirant
Feb 04, 2022

Problem when starting up

Hello,

 

recently my RN10200 started and POWER and BACKUP ligths blink for hours while the ACT light stays on all the time.

I tried a reset without success.

Do you know how to force at least a factory reset?

Maybe it is possible to restart with an usb drive?

 

regards in advance

3 Replies

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    • jmaplopez's avatar
      jmaplopez
      Aspirant

      Thank you for your answer Stephen,

       

      I run RAIDar and doesn't detect the device. Not able to try this way.

       

      regards,

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        jmaplopez wrote:

         

        I run RAIDar and doesn't detect the device. 

         


        Try powering down the NAS and removing the disks (labeling them by slot).  Then power up again, and see if RAIDar finds the NAS and reports a "no disks" status.

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