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Forum Discussion

h_tsopelas's avatar
h_tsopelas
Aspirant
Sep 15, 2015
Solved

Problem with FTP

Hello, when i open my ReadyNas 102 today i see that the FTP was disabled. I try to enable it, but even if i press aply to system settings it is still disabled? Why? I did not do anything! Yesterday i...
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StephenB's avatar
StephenB
Guru - Experienced User
Sep 15, 2015

Try rebooting the NAS and see if that helps.

 

If not, you might need to contact support.

h_tsopelas's avatar
h_tsopelas
Aspirant
Sep 15, 2015

No, nothing!

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Sep 15, 2015

    I guess support is your next stop then (unless a netgear person here volunteers to take a look).

    • h_tsopelas's avatar
      h_tsopelas
      Aspirant
      Sep 15, 2015

      1. Did you notice any changes on the ReadyNAS device yesterday?
      No, i did not do anything.

      2. Did you try to use a different web browser or another computer to enable ftp on?
      Yes but the same.

      3. Please provide the current firmware version of the ReadyNAS device as shown in the admin page.
      6.2.5

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Sep 15, 2015

        If you have an open support ticket, you can post the case number here.  Also you can include the link to this thread when you email your logs.  Then Netgear can link the thread to your case (and your case to the thread).

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