NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cangayu
Jan 10, 2015Aspirant
Problems accessing ReadyNas NV+ (Sparc) #24508897
Hellow,
first of all, sorry for my english.
I am not able to access to my ReadyNas.
Problems:
- No access to Frontview after OS reinstall.
- No access to my data from Browse option in Raidrar.
- Before OS reinstall i could access Frontwiew but options was limited: no answer when i tryed to shut down unit, very slow access, and other. But i saw the normal Frontview page.
What i see now.
- From Raidrar everything is normal --> green. My four HDD (1TB each one). but if i try Browse or Setup buttons no answer.
- I can shut down normally the NAS from Power Button. and when the NAS is on i can see everything green (my four HDD). In the LCD display i can see like always: IP adress and free HDD space.
What i did.
- OS reinstall.
- Memory tests
- Some rebbots.
What can i do ??
I think that the next step is USB recovery or somethink like this ?
I opened i ticket.
Thanks for your help.
first of all, sorry for my english.
I am not able to access to my ReadyNas.
Problems:
- No access to Frontview after OS reinstall.
- No access to my data from Browse option in Raidrar.
- Before OS reinstall i could access Frontwiew but options was limited: no answer when i tryed to shut down unit, very slow access, and other. But i saw the normal Frontview page.
What i see now.
- From Raidrar everything is normal --> green. My four HDD (1TB each one). but if i try Browse or Setup buttons no answer.
- I can shut down normally the NAS from Power Button. and when the NAS is on i can see everything green (my four HDD). In the LCD display i can see like always: IP adress and free HDD space.
What i did.
- OS reinstall.
- Memory tests
- Some rebbots.
What can i do ??
I think that the next step is USB recovery or somethink like this ?
I opened i ticket.
Thanks for your help.
5 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced UserWhat firmware are you running?
- cangayuAspirant4.1.13
It worked fine before. - mdgm-ntgrNETGEAR Employee RetiredUSB Boot Recovery is only useful if the firmware on the internal flash is corrupt. Usually this is not the problem.
This issue sounds like it is probably something related to the 2GB OS partition on the disks. - StephenBGuru - Experienced UserI don't see how a USB recovery would help, there is no indication that suggests the flash is corrupt. A full OS partition sounds more likely.
If so, Netgear can fix it fairly easily but support might charge.
If you have a backup, then you could do a factory install. That will require you to set the NAS up from scratch and restore all the data from the backup. - cangayuAspirantsolved deleting the full OS partition.
thanks to mdgm and Stephen.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!