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Forum Discussion
Problems with Permissions
Hello, we have a problem with Netgear ReadyNas 2120 v2 by one of our customer. At first i tell you the configuration: System Version: 6.7.4 Serial Number: 3SJ95CEU002DF Application installe...
Hi matthias0701,
Welcome to the community! :)
Let us isolate the problem. Kindly answer the questions below:
a. Was everything working fine before?
b. When did you observe that the problem started? Did it start prior to using firmware v6.7.4?
c. Are there any changes made on the setting of the RN2120 that might triggered the problem?
d. Have you tried to delete the existing back up job and create a new backup job?
Regards,
DaneA
NETGEAR Community Team
I just want to follow-up on this. We’d greatly appreciate your feedback.
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
thank´s for your answer.
a. Was everything working fine before? -> Yes everything was fine for a very long time
b. When did you observe that the problem started? Did it start prior to using firmware v6.7.4? -> I can´t tell you when the problem starts exatly, but the problem exists prior using the firmware 6.7.4
c. Are there any changes made on the setting of the RN2120 that might triggered the problem? -> We changed nothing in the configuration, it also worked a very long time, until suddenly the problems have occurred.
d. Have you tried to delete the existing back up job and create a new backup job? -> I have not done that yet
Thank´s!
Kindly try to delete the existing back up job and create a new backup job. Then, check is same problem will occur.
Regards,
DaneA
NETGEAR Community Team
I just want to follow-up on this. Were you able to delete the existing back up job and create a new backup job? If yes, what are your observations?
Regards,
DaneA
NETGEAR Community Team
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