NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Raidar can't see ReadsyNAS Duo
Hi All, Raidar can't see my ReadyNAS Duo on my home network. All the lights are fine on the hardware. When I login to the router I can see the ReadyNAS is connected fine on the same subnet as my Mac...
Hi GaryScot,
Welcome to the Community!
Is your ReadyNAS Duo a v1 or a v2? You may check this link to help you determine it:
Are you not able to see the IP address of the NAS on your router's admin page?
Regards,
Hi JohnCM_S,
Thanks for the welcome! It's a v1 ReadyNAS Duo. I can see its IP address in the router. When I browse to that IP address I get a browser error. I've just figured out that it's because TLS1.0 was not enabled in the browser. Maybe that's why RAIDar can't see it too? Anyway, I've fixed the browser problem and now the browser is asking for a usename and password for "My Shares". At this point I have a sinking feeling because I remember I had one but can't remember what it is because it's so long ago since I used it... I've tried the default admin and netgear1 (is that the right one?) with no joy. Any bright ideas? Also, I don't remember accessing the ReadyNAS through a webpage last time but I might just not be remembering correctly.
Regards,
Gary
Hi GaryScot,
You are correct on the default admin credentials. You can try doing an OS re-install. This will reset the admin credentials and the network settings to default settings without losing your data. You may check this article for the steps on how to access the boot menu and select OS re-install.
Also, if you need to access the NAS admin page, the URL is https://NAS_IP address/admin.
Regards,
GaryScot wrote:
Anyway, I've fixed the browser problem and now the browser is asking for a usename and password for "My Shares".
Note that isn't the admin interface (frontview). That's reached using https://nas-ip-address/admin
"My Shares" is to access shares that have HTTP enabled as a file sharing protocol.
Hi GaryScot,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,Hi JohnCM_S and StephenB,
Thanks for the extra info and sorry for the slow reply - real life has been a tad busy of late and I haven't had a lot of time for investigating more.
Thanks for the pointer to the admin page but it wants a password too, for "Control panel". I've tried the defaults again and no joy. I don't remember setting that one, unless it's the same as the other. So, it looks like an OS re-install is the way to go - I'll try that next.
I'm still no nearer getting the ReadyNAS Duo to show in Raidar. Do you have any ideas about that?
Thanks for all your help,
GaryScot
GaryScot wrote:
I'm still no nearer getting the ReadyNAS Duo to show in Raidar. Do you have any ideas about that?
RAIDar uses a broadcast protocol to discover the NAS. That might be blocked by security software on the PC. So try disabling that.
Also (less likely), sometimes WiFi APs are set up to not forward broadcast traffic. So if the PC is connected over WiFi you might try switching to ethernet.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
