no network after lightning strike

I am quite certain about Netgear not providing parts or out-of-warranty hardware repair on the NAS product line.  They do provide paid technical support, including data recovery and transfer assistance, so long as you are the orignal purchaser.

If the NAS is just backup, I don't quite understand all the consternation.  Just buy a new NAS and do the backups again.  Is it that much more trouble than moving the contents of the drives to an intermediate storage location so you can put it on another NAS?

My understanding of the transfer process is that they remotely mount the volume for you so you can transfer the files to a local drive.  Thus, you should not need to be worried about anybody seeing your data.  I suppose they have the capability, but it would be a business practice that could get them in serious trouble to actually do so.

---

Sinegraf wrote:
may that be possible even when deep formatting on the disk has been made recently??
MAC addresses are only available on network equipment, is it not??

---

It wouldn't be using a MAC address (since as you say that doesn't apply to disks).

But it does have a path name for the destination of the backup - which can include the volume name.  So you might want to match the volume name and folders that are on the 1 TB drive, and see if that helps.

---

Sinegraf wrote:
It still works now with the backup to the 1TB disk.. at best, it continues and downloads the continuing (and not the first TB'n again)
But I'll see that tomorrow..

---

Almost certainly it will download the first TB again.  Personally I think you should be switching to R-Studio - you already have it, and it seems to me that you aren't making any headway with the damaged hardware.

---

Sinegraf wrote:
the Seagate disk has two USB charging plates on it .. it is a possibility that it acts as a USB hub .. but then it is strange that the disk is visible but not mountable.. but it may be a security lock in the NAS that USB hard disks may not be mounted with hubs in between..?

---

There's no security lock.  But a built-in hub might be getting in the way.

---

StephenB wrote:

---

Sinegraf wrote:
may that be possible even when deep formatting on the disk has been made recently??
MAC addresses are only available on network equipment, is it not??

---

It wouldn't be using a MAC address (since as you say that doesn't apply to disks).

 

But it does have a path name for the destination of the backup - which can include the volume name.  So you might want to match the volume name and folders that are on the 1 TB drive, and see if that helps.

if it does a "smart" scan then it gets the disk type and serial number .. now i don't know if it works over USB ..

I tried to rename 6TB to the same name as 1TB disk ..

but the same results as before, "USB disk connect"
but no light on the backupp button..
holding the button in 6sec so it says "USB mount faild"

I only got the first TB'n, again on the little HD..


i am system designer and not "technician" ..i have technician's to

 solve the functions and requirements that i set on the systems i build up ..
If the technician cannot handleit, then it's the wrong technician ..

• Personally I think you should be switching to R-Studio - you already have it, and it seems to me that you aren't making any headway with the damaged hardware.

---

Sinegraf wrote:

Well, now, "this" solution begins to take equivalent energy .. almost more a matter of principle

---

You can spend your energy doing something that will work, or you can spend your energy chasing something that isn't working.  It's up to you.

Note I don't work for Netgear, and I won't engage in a "who's at fault" discussion here. 

"Okay" now I have RStudio started.. My first attempt at scaning failed..
and "auto" on the RAID parameters did not work..

-so i am humble and ask .. the basic..
The disk arrangement in NV + v2 is from Left to Right?
Is it standard RAID5?  (not 5E, 5EE)
Block order= Left Synchronous
Block size= 64KB

Anyone who is sure that "Parity delay" is not used in any way?


-as I mentioned, I had a brain haemorrhage .. therefore I normally do NOT do this today..
So, I BELIEVE that all the disks were mounted and created the volume created on the disks.. we can assume that this is the case..
worst case, three disks and extended the system with the fourth when the system was originally created for three..
would then the RAID still be "standard RAID5"

Though your parameters look reasonable, I don't know the underlying RAID parameters (and don't own a v2 NAS).  I am thinking that you might want to try a different free tool that might correctly detect them: http://www.freeraidrecovery.com/?s=rd Netgear ( JohnCM_S ) might also chime in and tell you what they are.

It'd probably be smart to clone all the drives if you can (since they are the only copy of the data).

NV + v2 RAID had the latest available software for that model ..
Now I don't know if it meant X-RAID gibbrich ..
If it has X-RAID, it is probably the "writing order" that is special
the writing order can be affected by "parity delay"
Someone who knows if it is 100% normal (RAID5 standard) or a separate secret rule?

can ReclaiMe manage NETGEAR NAS?

I need to study mdadm...   :)
it found some mdadm blocks, on the "volyme" but they seem "locked" ..
Thx, Then I have a guide on how it might be possible to open..

Short description, for RStudio
forget to try to create traditional "virtual" RAID5 and similar..
concentrate on opening the mdadm volyme, and let RStudio scan the entire volume, The information on how it is created will be found when scanning..  for me, the scan of 8TB took 25 hours
when you choose recover, turn off exporting "hidden / extended attribute's"
expect 15-20 hours per TB

Great tips for those with NAS as the guarantee gone out ;)

---

Sinegraf wrote:

concentrate on opening the mdadm volyme, and let RStudio scan the entire volume, The information on how it is created will be found when scanning..  for me, the scan of 8TB took 25 hours
when you choose recover, turn off exporting "hidden / extended attribute's"
expect 15-20 hours per TB

---

Thanks for sharing this info.