NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNas 202 - Connection cannot be established. Check the connection and authentication
Since the last four firmware updates my backups from a ftp server to the nas are failing after a while with Connection cannot be established. Check the connection and authentication serial number of ...
Morning.
I've changed the server name to (local ip 192.168.x.y) and run the backup this morning and got:
Backup Job Name: current
Backup Job Type: Incremental
Protocol: ftp
Backup Source: [remote:ftp]/ftp://192.168.x.y/
Backup Destination: [Backups]/Current
Backup Start Time: Tue Sep 5 2017 8:56:29
Backup Finish Time: Tue Sep 5 2017 10:10:57
Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.
Failed to copy Excel_Files/sslimited/invoices/PS097.xlsx
Cannot connect to server or connection timeout! Timeout was reached
Some files did copy.
Once again I clicked on the test connection button in the settings and there was no issue test connecting to the ftp server and I can access the ftp via a ftp client with no trouble at all. I ran the backup yesterday and it toke like four attempts before one of the backups completed and the other backup just kept failing.
As I say I had no issues with the backups until about four firmwares ago.
Please advise what to do next.
Hello philsbbs,
Could it be the file PS097.xlsx is the only one that stops the backup? Maybe check the file permission if it is too secured via Windows settings, perhaps adding Everyone as allowed to access it would help.
Regards,
Hi,
Thanks for the reply but the source for the backup is remote:ftp and has the correct ftp account that has the correct permission to the folders to backup and the test connection confirms this works ok.Another backup has just failed again. Yet once again the source and destination are both accessible and working as they should except for the backup program.
I've even had a download via a weburl link so I know all is ok.
Any ideas ? Tips or Tricks.
One of todays backups just completed. I've changed or done nothing today to effect it.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
