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Fandango2022's avatar
Fandango2022
Apprentice
Nov 03, 2022

ReadyNAS 2100 FrontView blank page - Firmware 4.2.31

Hi, Not sure If I am in the right place but here goes as I need some help.   I have three readyNAS 2100's.  I have had no issue installing OS6 on the first two.  This third one did  not like it an...
Fandango2022's avatar
Fandango2022
Apprentice
Dec 28, 2022

Hi  JeraldM ,

 

Yes I can boot into Tech Support mode and here is the debug code - 

 

Also, here is screenshots of the  serial no. etc.

 

Thanks for replying.

 

Regards

@Fandango2022

 

JeraldM's avatar
JeraldM
NETGEAR Employee Retired
Dec 28, 2022

Hi Fandango2022,

 

Thanks for the response!

However, your NAS cannot be located on our end.

 

Just to confirm, do you still have the NAS in Tech Support Mode?

Is the NAS also connected in a dual-NAT network as well?

 

 

Regards,

 

JeraldM

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