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Forum Discussion

Fandango2022's avatar
Fandango2022
Apprentice
Nov 03, 2022

ReadyNAS 2100 FrontView blank page - Firmware 4.2.31

Hi, Not sure If I am in the right place but here goes as I need some help.   I have three readyNAS 2100's.  I have had no issue installing OS6 on the first two.  This third one did  not like it an...
Fandango2022's avatar
Fandango2022
Apprentice
Dec 28, 2022

Apologies JeraldM , I did not realize you needed it to remain in Tech Support mode at this stage.  It is now running in Tech Support mode (code 53426) with a single Ethernet cable connection to  a hub on my network.  Do you require two Ethernet cables connected?

 

Regards

Fandango2022 

JeraldM's avatar
JeraldM
NETGEAR Employee Retired
Dec 28, 2022

Hi Fandango2022,

 

There's no need to connect 2 Ethernet cables to it. 

In the meantime, please keep it to Tech Support Mode by not performing a reboot on the NAS.

 

Please bear with us as we check on this.

 

 

Regards,

 

JeraldM

NETGEAR Community Team

  • Fandango2022's avatar
    Fandango2022
    Apprentice
    Dec 29, 2022

    Hi JeraldM ,

     

    Are you able to see the NAS now?  It has been running all night.  Can I turn it off now?

     

    Regards

    Fandango2022 

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