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Forum Discussion
ReadyNAS 6 Ultra RNDU6000 Stuck on "ReadyNAS"
Hi, I'm hoping not to have lost all my data. I haven't turned on my RNDU6000 in a while, the last time I did was to do an upgrade.. It is now stuck on the "ReadyNAS" display. After doing forum rese...
StephenB has already covered most of the bases.
All the NAS needs for it to display "ReadyNAS" is 5V, and not even very well regulated 5V.
Testing a disconnected power supply is a marginal, at best, test. Either test under load, or try another supply. A standard ATX12V supply can be used externally to see if that's the problem.
An issue with the VPD file should not prevent you from getting to the boot menu, but other issues with the flash memory may. A USB recovery is the only possible solution for that, and then only works if it's just corrupt, not a hardware issue. The NAS is very picky about the USB drive used for recovery. The smaller and older, the better. I've had good luck with the cheap 8GB ones you find on eBay and Amazon.
A good tool for helping figure out what's wrong is a VGA cable. Your Ultra6 has a VGA header, so you'll need a cable that goes from that to the standard DB-15. Unfortunately, they are becoming hard to find. You need the kind that goes from a 16-pin 2-row IDC header (with one pin missing) to the standard one. I last purchased from solutioncables.com, and they still have them, both direct and on eBay.
There are a number of ways to recover your data, but they depend on whether you've updated to OS6 or not. It depends on whether the volume is corrupt or not, too, but since it failed while power was off, it's likely it's intact.
Hi Sandshark,
Thanks for your reply.
The power supply was tested under load, connected to the mainboard with a spare drive installed. All pinout voltages appeared within spec as per standard ATX pinouts.
Thanks for the tipabout the USB device, I will try some older ones.
Re.and VGA header, its been a long time since I was in the business of repairing PC's, but I have a friend who does this for needy people and he has a garage full of spares, I'm sure he will have a 6 pin IDC to VGA connector as they were used on a number of motherboards.
I'll see how I go, I'm thinking its the motherboard as there was a bit of insect waste on it.
Thanks, Mark
I had the same issue and go it to the point where it boots and I see the front view but cannot do anything with it. Windows share can see and use the shared drive as normal though. (Since no frontview, cannot set permissions for the folders)
Apparently OS6 doesn't need the VPD file anymore. If you can get into TTL through tech support mode you can try the R4toR6 upgrade. There are 2 files, 1 "prep" and 1 of the actual OS. The prep you'll have to do manually using TTL, the OS file can be flashed using the USB+hold backup button while powering up.
To manually apply the prep bin file, get 7zip and extract the contents. Run the command (I forgot what) from the init file.
Rename the R4toR6 file to the normal firmware filename for OS4 and use the USB recovery tool for OS4 to load it onto the NAS. After turning on and holding the backup button, count to 3 after you hear the fans spin down a little. After 2-5min max, it should turn itself off. If it hasn't then the USB didn't work
Since updating to OS6 destroys the OS4.2 data, that's not a solution when someone is trying to recover their data..
I think there will be more and more of these cases popping up. There should be an automated VPD signing service from Netgear now that mods no longer have time to do this. What a shame...
OP has the option to put all drives into a linux tower and run "R-Studio for Linux" to recover files. But if the VPD has exploded, then the ReadyNAS is another headed for the garbage pile. Unless you want to short/hold down the backup button and keep a USB in there the whole time
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