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Forum Discussion
Tristannyc
Oct 08, 2015Aspirant
ReadyNAS Ultra4 Plus and El Capitan
I just upgraded my Mac to El Capitan and I can no longer see my Ready NAS Ultra 4 Plus from my Mac. I ran RAIDAR diagnostics from that same Mac and everything is fine. However, I tried to remap my ...
- Oct 14, 2015
Hello Tristannyc,
Have you checked if other computers you have get the same problem? It seems there are a lot of problems being raised after updating to El Capitan, it is not just using ReadyNAS but even other brands and not just connecting to servers but even WiFi. Time Machine, etc. So it is best to check if other computers you have (non-El Capitan) get problems connecting to the NAS too.
Please also verify what protocols are enabled for the shares. It should look something like the image below:
If you have SMB (CIFS) and/or AFP (for Mac only) added in the the protocols then you should be able to access the NAS using these protocols.
To connect using Mac:
- In the menu bar, select "Go", and then "Connect to Server..." (alternatively, one can press Command-K)
- In the Server Address box, type afp:// followed by the name of your device that's listed in the sidebar. For example: afp://wdmycloud or afp://<IP address of the NAS> or smb://<ip address of the NAS>
- Choose Guest, or Registered User to login to a private share
- Click Connect
Basically that is how you connect to a server on a Mac computer, not the browser type.
Regards,
JennC
Oct 09, 2015NETGEAR Employee Retired
Hello Tristannyc,
It is possible that the NAS changed the IP address. If you have RAIDar, it will show the NAS' current IP address.
Regards,
Tristannyc
Oct 14, 2015Aspirant
I was using the IP address from RAIDAR when I tried to connect. That did not work.
Thanks for the suggestion.
- JennCOct 14, 2015NETGEAR Employee Retired
Hello Tristannyc,
Have you checked if other computers you have get the same problem? It seems there are a lot of problems being raised after updating to El Capitan, it is not just using ReadyNAS but even other brands and not just connecting to servers but even WiFi. Time Machine, etc. So it is best to check if other computers you have (non-El Capitan) get problems connecting to the NAS too.
Please also verify what protocols are enabled for the shares. It should look something like the image below:
If you have SMB (CIFS) and/or AFP (for Mac only) added in the the protocols then you should be able to access the NAS using these protocols.
To connect using Mac:
- In the menu bar, select "Go", and then "Connect to Server..." (alternatively, one can press Command-K)
- In the Server Address box, type afp:// followed by the name of your device that's listed in the sidebar. For example: afp://wdmycloud or afp://<IP address of the NAS> or smb://<ip address of the NAS>
- Choose Guest, or Registered User to login to a private share
- Click Connect
Basically that is how you connect to a server on a Mac computer, not the browser type.
Regards,
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