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Forum Discussion
Ripperoo
Feb 04, 2020Aspirant
Ultra 4 Plus - Upgraded to OS6 (v6.10.2) = "Undefined Error" Messages
Well, I finally got round to upgrading my "ReadyNAS Ultra 4 Plus" to OS6 (v6.10.2) afte my new Samsung TV couldn't see PLEX. Anyhow, backed up all my stuff and carried ou the update routine as st...
- Feb 05, 2020
Well, I
StephenB wrote:
Ripperoo wrote:This Real Factory Default, I assume is done via the boot menu?
Is this different to the Perform Factory Default done via the Netgear ReadyNAS Admin page then?
The two defaults are the same, so you can do it either from the web UI or the boot menu.
Well, I did a Factory Reset via the Boot Menu in the end.
Guess what, no difference.
Turns out it might be a add-on in Firefox causing it.
On searching, I came across a couple of threads with very similar issue and error message and it was thought it was either a Safari browser add-on or Amazon Cloud issue.
I don't use either, but it prompted me to disable all my add-ons/extensions in Firefox and enable them one at a time.
There was two or three that looked to be causing an issue:
1. Absolute Enable Right Click Copy
2. Enable-Selection
3. Another that I forgot the name of
Anyhow, seems to prevent those annoying error message boxes that left no trace in the ReadyNAS log.
Just a shame it's taken me 3 volume resyncs to find this out.:smileysad:
Thanks for your help though guys.
Sandshark
Feb 05, 2020Sensei - Experienced User
The Prep is just to keep you from having to do a factory default when you load the actual OS. so loading that a second time will do nothing. It may be the prep that didn't quite do the job, so you need a real factory default, or it may have just hiccupped during the default installation. But it sounds like something it's expecting to see (configuration file, subvolume or directory, database entry, who knows) just isn't there.
Ripperoo
Feb 05, 2020Aspirant
Sandshark wrote:It may be the prep that didn't quite do the job, so you need a real factory default.................
After re-installing the OS via the boot menu, I seem to only get the error message after enterring the IP address of the ReadyNAS (https://192.168.1.***) which opens the Admin page.
This Real Factory Default, I assume is done via the boot menu?
Is this different to the Perform Factory Default done via the Netgear ReadyNAS Admin page then?
Sorry for all the questions.
- StephenBFeb 05, 2020Guru - Experienced User
Ripperoo wrote:This Real Factory Default, I assume is done via the boot menu?
Is this different to the Perform Factory Default done via the Netgear ReadyNAS Admin page then?
The two defaults are the same, so you can do it either from the web UI or the boot menu.
- RipperooFeb 05, 2020Aspirant
Well, I
StephenB wrote:
Ripperoo wrote:This Real Factory Default, I assume is done via the boot menu?
Is this different to the Perform Factory Default done via the Netgear ReadyNAS Admin page then?
The two defaults are the same, so you can do it either from the web UI or the boot menu.
Well, I did a Factory Reset via the Boot Menu in the end.
Guess what, no difference.
Turns out it might be a add-on in Firefox causing it.
On searching, I came across a couple of threads with very similar issue and error message and it was thought it was either a Safari browser add-on or Amazon Cloud issue.
I don't use either, but it prompted me to disable all my add-ons/extensions in Firefox and enable them one at a time.
There was two or three that looked to be causing an issue:
1. Absolute Enable Right Click Copy
2. Enable-Selection
3. Another that I forgot the name of
Anyhow, seems to prevent those annoying error message boxes that left no trace in the ReadyNAS log.
Just a shame it's taken me 3 volume resyncs to find this out.:smileysad:
Thanks for your help though guys.
- SandsharkFeb 05, 2020Sensei - Experienced User
Thanks for sharing the solution. It may help others with a similar problem.
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