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Forum Discussion
GH
Oct 12, 2015Aspirant
USB device name changed after update to 6.4.0 final
after the update from 6.2.5 the names of the external usb drives changed, so all backup jobs have to be changed. (RN104 , 4 disks WDC WD20EFRX-68EUZN0, ReadyNASOS-6.4.0)
BrianL2
Oct 15, 2015NETGEAR Employee Retired
Hi GH,
I have tested it several times and the names haven't changed. How many external USB hard drives are plugged in the NAS?
Kind regards,
BrianL
NETGEAR Community Team
GH
Oct 15, 2015Aspirant
Hello BrainL,
I use two external drives for backup, connected is only one at a time for the backup.
Did you do the update from 6.2.5 to 6.4.0 with the drive connected, I did it with removed external drives ?
Kind regards,
GH
- LongislandOct 15, 2015Guide
Hello GH!
Exact the same config i have.
I have got a support ticket now and actually forwarded to L3 support.
Whatever it means. Still waiting and reporting if it is done.
- BrianL2Oct 17, 2015NETGEAR Employee Retired
Hi GH,
Thanks for responding. Kindly contact our support team to further address this issue that you reported here in the community. I hope that you will update this thread whenever or once this issue has been fixed.
Let me know if you have further questions.
Kind regards,
BrianL
NETGEAR Community Team- dishmagic66Oct 18, 2015Guide
Same story here on the RN104. After updating to 6.4.0 the usb drive went from USB_HDD_2 to USB_HDD_3
I changed the backupjobs and still no go. Some editing in rsyncd.conf to fix it, but i noticed that rsync on USB_HDD_3 was disabled. Enabling it, and the lines apear in rsyncd.conf and backups are working.
Remark: My usb drive always stays connected.
- BrianL2Oct 19, 2015NETGEAR Employee Retired
Hi dishmagic66,
Thanks for the workaround that you've shared. It could help a lot of users who have experienced the same and I suggest that you update our support team if you have contacted them about this issue.
Kind regards,
BrianL
NETGEAR Community Team
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