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2FA - Change Primary Trusted Device
I have changed to a new mobile device and am unable to figure out how to change the primary trusted device from my old phone to the new one (or remove other devices from the list).
In the Orbi Android app (latest from app store), I go Account Mangement -> Login Settings -> Two-Step verification -> My Trusted Devices. On this screen, I can see a list of 4 devices (2 of them are the same device, since I tried various ways of getting this changed), but no way of editing/removing/chaning the primary device.
Any ideas?
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Question originally posted in wrong forum: https://community.netgear.com/t5/Orbi/Change-Primary-Trusted-Device/m-p/1830530
Go to Netgear.com. Login into your MyNetgear account. Go to Manage Profile. Then Login Settings. Two Step Verification. Add your new SMS Text number. Then you delete old and make your new Text primary.
5 Replies
Go to Netgear.com. Login into your MyNetgear account. Go to Manage Profile. Then Login Settings. Two Step Verification. Add your new SMS Text number. Then you delete old and make your new Text primary.
- Thanks so much! Hopefully this will come to the app at some point.
There's no option there to change the Primary device. You can delete the Primary and obviously it will no longer be the Primary, but then you have to delete the app, reinstall, reconfigure and reverify it.
- i follow the steps and i don't see 2FA in my profile...whats the way out?