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Forum Discussion
lact
Feb 24, 2020Aspirant
Windows Previous Versions Not Working (Already Read Other Threads)
Hi All, I'm traditionally a Synology user, using ReadyNAS for a few Egnyte deployments and one particualr thing is driving me nuts. Really hoping someone on this forum can help? We have our ...
- Mar 06, 2020
Hi lact,
NETGEAR support will also inform you the same that you will need to contact Egnyte since it worked with the non-ELC shares. It is something to do on how Egnyte manipulates the shares modules. You may inform them that Windows Previous Version works on the non-ELC share.
If you have an Egnyte case number, you can send it to me via private message. We will try escalating it to Egnyte.
Regards,
Sandshark
Mar 03, 2020Sensei
Is System Protection enabled in Windows? I don't know if local drive and network drive "previous versions" are tied together, and I can't test it without deletng all restore points on the PC.
lact
Mar 03, 2020Aspirant
This environment worked fine with a windows file server and with Synology NAS – so its not a device issue.
The issue is Netgear, and the thought of paying $300 to maybe fix an issue on a supposedly enterprise-grade device because the documentation is not up to date is insane.
Really hoping someone hops in here – I’ve never seen a vendor as large as netgear require jumping through such hoops to use a standard feature before ☹
Josh
- SandsharkMar 04, 2020Sensei
Just to be clear: Are you not seeing "Restore previous versions" as an option in Windows Explorer or you do see it, but attempting to do a restore fails to do so? If it's the latter, do you see the snapshot listing when you right-click on "Restore Previous Versions", and if not, is there no pop-up, or the pop-up is empty?
- lactMar 04, 2020Aspirant
Previous Versions tab shows up in windows- but it has no Previous versions in it - the list is empty.
- JohnCM_SMar 05, 2020NETGEAR Employee Retired
Hi @lact,
Egynte is a program that adds a bunch of samba modules. They control the creation of the ELC share as well as how it behaves. Have you tested it outside the ELC shares?
@StephenB wrote:
Well, I can confirm that- restore previous version fails on a mapped drive
- restore previous version fails on \\nas-ip-address\data\share-name
On my own system
- restore previous version works on \\nas-ip-address\share-name
It should work on any connection to the UNC path (\\ip\share or \\hostname\share), but doing '\\ip\volume\share' or '\\hostname\volume\share' is not the same thing. You should not be authenticating as admin.
Regards,
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