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Forum Discussion
lact
Feb 24, 2020Aspirant
Windows Previous Versions Not Working (Already Read Other Threads)
Hi All, I'm traditionally a Synology user, using ReadyNAS for a few Egnyte deployments and one particualr thing is driving me nuts. Really hoping someone on this forum can help? We have our ...
- Mar 06, 2020
Hi lact,
NETGEAR support will also inform you the same that you will need to contact Egnyte since it worked with the non-ELC shares. It is something to do on how Egnyte manipulates the shares modules. You may inform them that Windows Previous Version works on the non-ELC share.
If you have an Egnyte case number, you can send it to me via private message. We will try escalating it to Egnyte.
Regards,
Sandshark
Mar 05, 2020Sensei
I have confirmed on my machine that I can access previous versions when logged in as admin if I access (directly, or as a mapped drive) \NASName\Share or \NAS.IP\Share but I cannot see any when I access \\NASName\data\Share or \\NAS/IP\data\Share. They are also accessible to a standard user with privilages to the share. But, of course, standard users can't see \\NAS\data.
So it may have nothing to do with Egnyte, but be the second point JohnCM_S noted.
lact
Mar 06, 2020Aspirant
Well... I can confirm Previous Versions are working in every folder execpt for ELC ( I just clicked into the empty default Documents, Photos etc shares and noticed the Previous Versions work) .
JohnCM_S If I pay for the paid support will someone from Netgear be able to help me? Egnyte has already refused to help and claimed this is purely a Netgear issue that they have nothing to do with so I'm at a loss currently...
thanks
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