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ReadNAS PRO 6 stuck at "Booting" after requesting download of logs
I have an ReadyNAS pro 6 which I noticed had failed complete a "pull backup" from a primary ReadyNAS Pro 6 because the file system of the backup unit became full. The primary ReadyNAS Pro 6 is c...
mdgm wrote:
It sounds like you may have a large log file or perhaps even a full 4GB root partition.
For these kinds of issues there is per incident support available, but remote access to your NAS would be required.
If ssh is already installed on the NAS, you could access the OS partition yourself and likely find the file and truncate it. However once the OS partition is full, you won't be able to install the add-on to enable ssh.
So your other (painful) option is to do a factory reset on the NAS (which destroys settings and data), rebuild it, and restore the data from the primary NAS.
Did you discover which firmware is on the unit?
It sounds like you may have a large log file or perhaps even a full 4GB root partition.
For these kinds of issues there is per incident support available, but remote access to your NAS would be required.
mdgm wrote:
It sounds like you may have a large log file or perhaps even a full 4GB root partition.
For these kinds of issues there is per incident support available, but remote access to your NAS would be required.
If ssh is already installed on the NAS, you could access the OS partition yourself and likely find the file and truncate it. However once the OS partition is full, you won't be able to install the add-on to enable ssh.
So your other (painful) option is to do a factory reset on the NAS (which destroys settings and data), rebuild it, and restore the data from the primary NAS.
Firmware version is 4.2.17
6 two TB disks in an xraid2 configuration.
ssh is not currently installed.
For the second unit (the primary) is there any risk is "clear logs", previously I had gotten to these machines every couple of months, downloaded the logs and then cleared them. I have not done a download logs on the primary machine at this point.
I suspect that rebuilding is the route I will go, I assume that if I do the following:
With the machine off
Remove all 6 of the 2TB disks
Replace all 6 of the 2TB disks with new 3TB disks
Factory default
Install new firmware (4.2.28)
Then recreate the rsync task that would copy the old file server over.
Or is there a better order to this. I have looked around and it appears that it is "possible" to mount the 6 disks on a linux machine and recover the data. I am only asking in the case of the primary NAS having a problem prior to getting a clean copy.
It might be better to wait for the firmware upgrade until I have a clean copy (using the 4.2.17 firmware) and then migrate both NAS units one by one.
For future reference, is there any way from the web interface to tell that the operating system partition is filling up?
Thank you for your help!
If you have access to Frontview then clearing the logs is a good idea. Don't download them in your primary NAS though - that could make things worse (the logs are zipped, which can completely fill the OS partition).
Your process is fine. Reset and copy is probably faster than migrating / resyncing disks one by one. And keeping the full original disk array gives you the option trying to repair on a linux system later.
BotanyBay wrote:
For future reference, is there any way from the web interface to tell that the operating system partition is filling up?
I wish there were, but there isn't.
I think that clearing the logs button still leaves most logs intact.
There have been improvements in log rotation/truncation and downloading the logs since the firmware you are running.
Thank you for the help,
Prior to installing 6 new disks and starting from scratch on the backup NAS I did try "reinstall OS" and that did not change the behavior (I know it was a long shot but I had nothing to loose!)
Machine is now running correctly, the RSYNC ran as planned and I have my full backup again.
Thank you for your support of this older machine. I very much appreciate the effort.
Sincerely
David Zielke
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