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Forum Discussion
wjastrow
Nov 26, 2016Aspirant
Ready NAS 102 in accessible (corrupt root)
Netgear Community: I have been using a ReadyNAS DUO V2 device with a single WDC WD20EFRX 2TB HDD without issue. At this time, the device is not accessible, does not register as being on my ho...
StephenB
Nov 26, 2016Guru - Experienced User
First, please confirm that your ReadyNAS is a v2. The labels can be confusing, so please use this guide: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
wjastrow wrote:
1. Is the content of the HDD presumed to be intact (based on the green check mark of RAIDar)?
No. Corrupt root means the OS partition on the disk is corrupted. The data might be corrupted as well.
2. Can >this< HDD be loaded into another, newer (current) Netgear product, and have its content intact and accessible?
Perhaps, though it likely will need an assist from support. http://kb.netgear.com/app/answers/detail/a_id/29876
wjastrow wrote:
3. Can the HDD be accessed *outside* of the ReadyNAS enclosure?
Yes. R-linux for windows is worth a try.
wjastrow wrote:
4. If I purchase and install a NEW, unitialized HDD, would that achieve a recovery, such that I could return the current disk to Bay 1, then initiate a RAID operation to the *new* disk in Bay 2?
No.
wjastrow wrote:
5. Can the USB recovery process be executed WITHOUT having a HDD installed in the ReadyNAS device?
Not sure, but I don't that helps you. Corrupt root is an issue with the disk.
- wjastrowNov 27, 2016Aspirant
Hi StephenB.
Thanks for your post.
Based on the back panel layout and front cover featuring the explicit label "ReadyNAS DUO v2", I'm reasonably confident I >do< have the V2 product.
I downloaded an evaluation copy of R-Linux (R-Tools?) but it wasn't able to see the NAS device on the network. Do I need to place the HDD in a USB enclosure, attach that directly to the PC with this product?
My question about USB recovery *without* the HDD installed is to perserve the contents/state of the HDD.
All paths seem to point to Netgear Support to have them weigh in as well.
Thanks again.
- StephenBNov 28, 2016Guru - Experienced User
wjastrow wrote:
I downloaded an evaluation copy of R-Linux (R-Tools?) but it wasn't able to see the NAS device on the network. Do I need to place the HDD in a USB enclosure, attach that directly to the PC with this product?
Yes, and that'd be true with all similar products - the NAS isn't booting after all.
wjastrow wrote:
My question about USB recovery *without* the HDD installed is to perserve the contents/state of the HDD.
Understood. But the problem is with the OS partition on the HDD, and USB recovery won't help that.
- mdgm-ntgrNov 28, 2016NETGEAR Employee Retired
USB Boot Recovery requires booting off a compatible USB key. It wipes the internal flash and puts a clean copy of the firmware on it. The disks neither need to be installed to run USB Boot Recovery, nor do they need to be removed.
USB Boot Recovery will only help if the firmware on the flash is corrupt. As StephenB mentioned it's not going to help with this problem.
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