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Forum Discussion
leamal
Aug 29, 2017Aspirant
Ready NAS Duo won't reboot
My ReadyNAS Duo won't. I fear that a power outage is the cause of the issue. I press the power button to start it and the fan starts and blows continuously. Blue power light is pulsing/flashing conti...
- Sep 07, 2017Stephen, thanks for your assistance. I had two drives in the box and tried them one at a time. It has booted with one of them. I'll try and get the failed one reformatted and reinstalled as a redundant drive.
StephenB
Aug 29, 2017Guru - Experienced User
Try removing the disks (powered down), and then start up. Then see if RAIDar can see the NAS (with a "no disks" status).
https://kb.netgear.com/20684/ReadyNAS-Downloads
- leamalSep 06, 2017Aspirant
Stephen,
Thanks for the feedback, and sorry for my slow response. Have been away. RAIDar installed, disks removed and started up. RAIDar does see the box and status is "no disks detected". Fan has continued to blow for the last 5 minutes.
- leamalSep 06, 2017Aspirant
Stephen, I have just reinstalled the two hard disks and restarte dthe box. RAIDar now shows this mesage:
RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly. For more help, visit http://my.netgear.com.
- StephenBSep 06, 2017Guru - Experienced User
Since RAIDar sees the NAS with no disks installed, the NAS itself is likely ok.
The next step is to test the two disks in a Windows PC using vendor tools (Lifeguard for Western Digital; Seatools for Seagate). You can use either the PC's SATA/eSata connections for this, or get a USB->SATA adaptor/dock.
If you have a spare SATA disk, you can also try powering down, removing your disks, and then try installing with the spare disk. Any SATA disk that is <= 2 TB in size will do. The install will reformat that disk - deleting anything on it.
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