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JanDandridge's avatar
JanDandridge
Aspirant
Aug 01, 2016
Solved

Ready NAS Duo won't reboot

We came into work this morning and our Ready Nas Duo was not working and won't detect on RAIDar. We have hit the Reset Button and turned it on, the Blue Light is flashing, LED lights flashed on and off and the fan makes a noise, but it does nothing else. We have tried unplugging it and waiting a minute before doing it again, still nothing. It does not detect in RADAR any more, but it was working fine and detecting in RADAR last week. When we put our Serial Number in, it came up with ReadyNA SRN2000 in the model, but it won't let me put that in the Model Number section above.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    Aug 01, 2016

    Yes, you will have to turn it off at the power if it is stuck during the boot process.

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