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Forum Discussion
leamal
Aug 29, 2017Aspirant
Ready NAS Duo won't reboot
My ReadyNAS Duo won't. I fear that a power outage is the cause of the issue. I press the power button to start it and the fan starts and blows continuously. Blue power light is pulsing/flashing conti...
- Sep 07, 2017Stephen, thanks for your assistance. I had two drives in the box and tried them one at a time. It has booted with one of them. I'll try and get the failed one reformatted and reinstalled as a redundant drive.
StephenB
Sep 06, 2017Guru - Experienced User
Since RAIDar sees the NAS with no disks installed, the NAS itself is likely ok.
The next step is to test the two disks in a Windows PC using vendor tools (Lifeguard for Western Digital; Seatools for Seagate). You can use either the PC's SATA/eSata connections for this, or get a USB->SATA adaptor/dock.
If you have a spare SATA disk, you can also try powering down, removing your disks, and then try installing with the spare disk. Any SATA disk that is <= 2 TB in size will do. The install will reformat that disk - deleting anything on it.
leamal
Sep 07, 2017Aspirant
Stephen, thanks for your assistance. I had two drives in the box and tried them one at a time. It has booted with one of them. I'll try and get the failed one reformatted and reinstalled as a redundant drive.
- StephenBSep 07, 2017Guru - Experienced User
I'm glad you got it booted.
I suggest backing up at least the critical data before you insert the second drive.
BTW, the NAS will reformat it for you if you hot-insert it.
- leamalSep 07, 2017Aspirant
Stephen, I have a cloud back up of the whole NAS box so have the extra security over and above the second redundant drive.
Can you help me understand your comment about the "NAS will reformat for you if you hot insert". So if the box is running and I insert the second failed drive that drive will be reformatted, while the installed (working) drive will remain as-is with my data on it?
This is the second drive failure I've had. The original drive supplied with the box failed a couple of years back and I replaced it, restored my cloud back up, and then purchased the second redundant drive. I think the cause of failure is power outages. Maybe I should invest in a UPS? Any other recommendations.
- StephenBSep 07, 2017Guru - Experienced User
leamal wrote:
Can you help me understand your comment about the "NAS will reformat for you if you hot insert". So if the box is running and I insert the second failed drive that drive will be reformatted, while the installed (working) drive will remain as-is with my data on it?
Correct. If you hot-insert the second disk, the duo will re-format it, and add it to the array. Your data should remain intact. There is some risk if the disk actually failed. Though it is fairly likely that the disk is fine, but got corrupted during the unexpected shutdown.
leamal wrote:
Maybe I should invest in a UPS? Any other recommendations.
I always recommend a UPS (and use them with my own NAS). To some degree the choices depends on the geography/power. I use CyberPower myself, but quite a few posters here use APC. You want one that includes a USB connector, so the NAS will receive the battery status, and shut down when the battery drains.
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