NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
leamal
Aug 29, 2017Aspirant
Ready NAS Duo won't reboot
My ReadyNAS Duo won't. I fear that a power outage is the cause of the issue. I press the power button to start it and the fan starts and blows continuously. Blue power light is pulsing/flashing conti...
- Sep 07, 2017Stephen, thanks for your assistance. I had two drives in the box and tried them one at a time. It has booted with one of them. I'll try and get the failed one reformatted and reinstalled as a redundant drive.
StephenB
Sep 06, 2017Guru - Experienced User
Since RAIDar sees the NAS with no disks installed, the NAS itself is likely ok.
The next step is to test the two disks in a Windows PC using vendor tools (Lifeguard for Western Digital; Seatools for Seagate). You can use either the PC's SATA/eSata connections for this, or get a USB->SATA adaptor/dock.
If you have a spare SATA disk, you can also try powering down, removing your disks, and then try installing with the spare disk. Any SATA disk that is <= 2 TB in size will do. The install will reformat that disk - deleting anything on it.
leamal
Sep 07, 2017Aspirant
Stephen, thanks for your assistance. I had two drives in the box and tried them one at a time. It has booted with one of them. I'll try and get the failed one reformatted and reinstalled as a redundant drive.
- StephenBSep 07, 2017Guru - Experienced User
I'm glad you got it booted.
I suggest backing up at least the critical data before you insert the second drive.
BTW, the NAS will reformat it for you if you hot-insert it.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!