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Forum Discussion
Mobie
Oct 09, 2016Aspirant
Ready NAS rn12p 3200 cant access my files
ok wet to bed last night system shut down propley as ordered to at 02.00 and woke up at 10 am went to access my data about 1 pm and i could see my files but could not access them i looked a...
- Oct 09, 2016
Mobie wrote:
if i do reset il loos all my data will i not
If netgear folks here don't volunteer to help you remotely, then you will be forced to telnet into the box and use ssh. This won't be very simple, especially for someone who's never used ssh before.
I hope you can get the data off - general (future) advice is to put a backup plan in place.
StephenB
Oct 09, 2016Guru - Experienced User
I am guessing from your other thread that you purchased this unit used. Is that the case? (I'm not thinking it is faulty hardware, rather I am wondering if Netgear support is an option).
Some of these symptoms suggest a filling OS partition, but I'm not certain. Perhaps try uninstalling the unconfigured add-ons next.
Mobie
Oct 09, 2016Aspirant
hi i purchaced second hans used but it was working it seens that it was deleting a snap thig then went wrong it would be out of warrienty my other one was a 2100 got replaced with another 2100 this 3100 was purchaced from another person and has been workin great till noe hard where it seens to be ok
- StephenBOct 09, 2016Guru - Experienced User
There is no manufacturer warranty on used units (and last I heard, Netgear won't offer paid support either).
Try uninstalling those not-yet-used add-ons, and see if that helps.
- MobieOct 09, 2016Aspirant
update i have looked at file protocals and nothing is ticked ie cifl or afp etc when i try to select them then apply it flashes then back to nothing could this bedoing somthing like a rebuild
- MobieOct 09, 2016Aspirant
i have tried to uninstall it will not let le it says its done then after refresh they come back strange its like all funchions are locked out
- StephenBOct 09, 2016Guru - Experienced User
This is sounding more and more like a full OS partition. I am thinking one of the add-ons is to blame.
Unfortunately it is too late to install ssh (and it sounds like that's not a great option for you anyway).
Perhaps mdgm-ntgr or some othe Netgear employee will offer to take a look remotely. If not, a factory reset might be your quickest option. You will need to restore from backup.
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