Ready NAS RNDP200U - Not Reading Disks

Hi Stephen,

Thanks for your reply;

I installed the Seatools software and tried a spare disk first in the pc's spare bay.

It goes through the sequence; scanning for SCSI/scanning for ATA/Scanning for USB supported devices; at which point it gets stuck - please wait and then when you click on the message window-not responding.

I do not ever get to the Seatools interface page. Any ideas what this might be? Do I need to re-install Seatools?

At present I am not thinking of which replacement drive to get! Just disaster recovery! If an older drive will help me get out of this situation, I will be happy and then come up with a decent back-up plan. Do you agree with Sandsharks options for the replacement drives which may work to recover the data?

Thanks

Amal

---

StephenB wrote:

---

AmalW wrote:

By scratch disk do you mean one of the two originals? 

---

No, it means a spare disk - that is not part of your array.  The disk would be reformated, so anything currently on it would be lost.

 

---

AmalW wrote:
 Is it likely that both disks would fail at the same time?

---

If you mean the original disks, then it can happen.  Though one aspect here is that you often don't discover that a disk is bad until you try to read or write to the bad sectors on it.  So the failure can be hidden for a long time.  When you replace a disk, the NAS is reading every sector of the remaining disks, and any hidden problem will come to light.

 

---

AmalW wrote:

If it is a hard disk mechanical fault , sre there people who can repair them in the UK?

---

Hard disks generally can't be repaired, so it would need to be replaced.

 

---

AmalW wrote:

The compatible drives {NAS} you mention ... ; If I get one of those you listed, would that be plug and play without risk of disk erasure?

 

"Compatible desktop units would be the Ultra2, Ultra2Plus (which is what you have), Pro2, Ultra4, Ultra4Plus, Pro4, Ultra6, Ultra6Plus, Pro6, ProBE, and Pro Pioneer."

 

Is there any harm in running the Seatools utility on the disk first ...

You should test the disks first, since that will clarify whether the NAS itself has failed or not. 

 

Note any NAS you purchase will be at least 7 years old (and could be as old as 12).   The model you have is actually the newest model that runs 4.2.x firmware.  So if you recover the data using R-linux, then you should consider whether you should purchase a new NAS or get a used one that might not last very long.

---