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luukee's avatar
luukee
Aspirant
Jun 27, 2017
Solved

RNDP200U having network issues

hey guys

 

i'm having this issue with our NAS and not sure what's happening.

 

we have a Model: RNDP200U and it loses network connectivity (no pings) upon manual restart it would work again.  it's happening more frequently, so is it my eithernet port dying?

we tried updating to latest firmeware but it's not helping

 

thanks again

 

 


  • luukee wrote:

    I coudn't find the OS partitian log, but i found the partition log.

     

     

      


    Look at the first device listed in disk_usage.log

    Filesystem Size Used Avail Use% Mounted on
    /dev/md0 4.0G 1.7G 2.2G 44% /
    tmpfs 16K 0 16K 0% /USB
    /dev/c/c 14T 8.7T 5.0T 64% /c

    ...

     

    Mine is rather full BTW, normally is is around 20%

     

     


    luukee wrote:

    Settings for eth1:
     Speed: 100Mb/s

     


    Is this expected?  Most people with x86 NAS are using gigabit networks.

     

    If you are connecting to a gigabit switch or router, then you probably have a bad cable.  You could shift it to the other ethernet port, and see if that also negotiates the same speed.  

11 Replies

Replies have been turned off for this discussion
  • Hi,

     

    Maybe it is network related. Can you download the logs and examine the network_settings.log 

     

    Is there a lot of dropped packets or errors on the network interfaces stats? 

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Hopchen wrote:

      Maybe it is network related. Can you download the logs and examine the network_settings.log 

       


      Also look in the disk_usage.log, and check the OS partition usage (the first entry).

    • luukee's avatar
      luukee
      Aspirant

      Thanks for replying and thank you for the advice, i'll look into it.

       

      • luukee's avatar
        luukee
        Aspirant

        I coudn't find the OS partitian log, but i found the partition log.

         

        hmm. looks like there's 2 network ports, i should the other port?

         

        thanks again for your help guys

         

        network settings:

         

        bond0     Link encap:Ethernet  HWaddr 00:00:00:00:00:00 
                  UP BROADCAST RUNNING MASTER MULTICAST  MTU:1500  Metric:1
                  RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                  TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
                  collisions:0 txqueuelen:0
                  RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)

        eth0      Link encap:Ethernet  HWaddr XX:XX:XX:XX:XX 
                  UP BROADCAST MULTICAST  MTU:1500  Metric:1
                  RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                  TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
                  collisions:0 txqueuelen:1000
                  RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)
                  Interrupt:16 Memory:fe9dc000-0

        eth1      Link encap:Ethernet  HWaddr XX:XX:XX:XX:XX
                  inet addr:192.168.x.x  Bcast:192.168.1.255  Mask:255.255.255.0
                  UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
                  RX packets:83950 errors:0 dropped:7 overruns:0 frame:0
                  TX packets:83980 errors:0 dropped:0 overruns:0 carrier:0
                  collisions:0 txqueuelen:1000
                  RX bytes:15106850 (14.4 MiB)  TX bytes:46824875 (44.6 MiB)
                  Interrupt:18 Memory:febdc000-0

        lo        Link encap:Local Loopback 
                  inet addr:127.0.0.1  Mask:255.0.0.0
                  inet6 addr: ::1/128 Scope:Host
                  UP LOOPBACK RUNNING  MTU:16436  Metric:1
                  RX packets:33367 errors:0 dropped:0 overruns:0 frame:0
                  TX packets:33367 errors:0 dropped:0 overruns:0 carrier:0
                  collisions:0 txqueuelen:0
                  RX bytes:1905007 (1.8 MiB)  TX bytes:1905007 (1.8 MiB)

        tunl0     Link encap:IPIP Tunnel  HWaddr  
                  NOARP  MTU:1480  Metric:1
                  RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                  TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
                  collisions:0 txqueuelen:0
                  RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)

        IPV6_ASSIGN_eth0=OFF
        IPV6_ASSIGN_eth1=OFF
        JUMBO_FRAMES_eth0=0
        JUMBO_FRAMES_eth1=0
        SPEED_DUPLEX_eth0=AUTO_NEGOTIATION
        SPEED_DUPLEX_eth1=AUTO_NEGOTIATION
        Settings for bond0:
         Link detected: no


        Settings for eth1:
         Supported ports: [ TP ]
         Supported link modes:   10baseT/Half 10baseT/Full
                                 100baseT/Half 100baseT/Full
                                 1000baseT/Half 1000baseT/Full
         Supports auto-negotiation: Yes
         Advertised link modes:  10baseT/Half 10baseT/Full
                                 100baseT/Half 100baseT/Full
                                 1000baseT/Half 1000baseT/Full
         Advertised auto-negotiation: Yes
         Speed: 100Mb/s
         Duplex: Full
         Port: Twisted Pair
         PHYAD: 0
         Transceiver: internal
         Auto-negotiation: on
         Supports Wake-on: g
         Wake-on: d
         Link detected: yes


        Settings for eth0:
         Supported ports: [ TP ]
         Supported link modes:   10baseT/Half 10baseT/Full
                                 100baseT/Half 100baseT/Full
                                 1000baseT/Half 1000baseT/Full
         Supports auto-negotiation: Yes
         Advertised link modes:  Not reported
         Advertised auto-negotiation: No
         Speed: Unknown! (65535)
         Duplex: Unknown! (255)
         Port: Twisted Pair
         PHYAD: 0
         Transceiver: internal
         Auto-negotiation: on
         Supports Wake-on: g
         Wake-on: d
         Link detected: no


        bond0:0:

         

         

        partition log

        ***** partition output for sda *****

        Disk /dev/sda: 3907029168 sectors, 1.8 TiB
        Logical sector size: 512 bytes
        Disk identifier (GUID): 382CB5B8-A4DA-406C-8966-639849CEAB46
        Partition table holds up to 128 entries
        First usable sector is 34, last usable sector is 3907029134
        Partitions will be aligned on 64-sector boundaries
        Total free space is 4092 sectors (2.0 MiB)

        Number  Start (sector)    End (sector)  Size       Code  Name
           1              64         8388671   4.0 GiB     FD00 
           2         8388672         9437247   512.0 MiB   FD00 
           3         9437248      3907025072   1.8 TiB     FD00 

        Disk /dev/sda: 243201 cylinders, 255 heads, 63 sectors/track
        Units = cylinders of 8257536 bytes, blocks of 1024 bytes, counting from 0

           Device Boot Start     End   #cyls    #blocks   Id  System
        /dev/sda1          0+ 242251- 242252- 1953514583+  ee  EFI GPT
        /dev/sda2          0       -       0          0    0  Empty
        /dev/sda3          0       -       0          0    0  Empty
        /dev/sda4          0       -       0          0    0  Empty

         


        ***** partition output for sdb *****

        Disk /dev/sdb: 3907029168 sectors, 1.8 TiB
        Logical sector size: 512 bytes
        Disk identifier (GUID): 4541E6D7-AA48-4F2D-A43A-D92BC4508639
        Partition table holds up to 128 entries
        First usable sector is 34, last usable sector is 3907029134
        Partitions will be aligned on 64-sector boundaries
        Total free space is 4092 sectors (2.0 MiB)

        Number  Start (sector)    End (sector)  Size       Code  Name
           1              64         8388671   4.0 GiB     FD00 
           2         8388672         9437247   512.0 MiB   FD00 
           3         9437248      3907025072   1.8 TiB     FD00 

        Disk /dev/sdb: 243201 cylinders, 255 heads, 63 sectors/track
        Units = cylinders of 8257536 bytes, blocks of 1024 bytes, counting from 0

           Device Boot Start     End   #cyls    #blocks   Id  System
        /dev/sdb1          0+ 242251- 242252- 1953514583+  ee  EFI GPT
        /dev/sdb2          0       -       0          0    0  Empty
        /dev/sdb3          0       -       0          0    0  Empty
        /dev/sdb4          0       -       0          0    0  Empty

         

         

         

         

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