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Tutor

Jan 12, 2017

Solved

Ready NAS Ultra 2 power supply issue and out of support

Hi all, I have a readynas ultra 2 which I purchased in 2011. Looking at the support site this is now EOL: https://www.netgear.com/support/product/RNDU2000%20%28ReadyNAS%20Ultra%202%29.aspx It...

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SpeedyGeek
Jan 30, 2017
I didnt mention it on the previous post because I wasnt sure if it was significant or not, but I "hoovered" out by NAS as well just before putting the second dsik back in.

So maybe we have the cause of the problem ... DUST !!!

Thanks for all your help on this one. :smileyhappy:

mdgm-ntgr

NETGEAR Employee Retired

Jan 13, 2017

Do you have an up to date backup?

We don't offer a service to repair faulty units. We replace defective units with refurbished units if there is warranty entitlement.

SpeedyGeek
Tutor
Jan 13, 2017
yes I have an up to date backup (the NAS is not actually the master data source), but its backed up to USB. I have loads of backups!

Is there anywhere in the UK that would look at a repair, or is it not feasable?

Thanks
- Sandshark
  Sensei - Experienced User
  Jan 14, 2017
  I'm not in the UK, so couldn't help anyway. But without schematics, it would be a guessing game as to how to go about fixing it.
  
  One possibility is that it's just the measurement that's wrong and the voltage is OK. If you remove one drive (reducng the 12V load), does that make a difference?
  
  You could also measure the voltage at the back side of the SATA backplane.
  - mdgm-ntgr
    NETGEAR Employee Retired
    Jan 15, 2017
    It seems we were perhaps a bit overly cautious in RAIDiator-x86 when it came to the range we accepted. It is possible to manually override the acceptable range to make it a little bigger.