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Forum Discussion
PatrickH
Mar 01, 2016Aspirant
Readycloud File share not appearing
I have a RNS314 with Readycloud enabled and setup. I have a file shared with two users. When they log into ReadyCloud they can see the device but when they expand to try and show the shared folders n...
BrianL2
Mar 10, 2016NETGEAR Employee Retired
Hi PatrickH,
Just leave SMB protocol turned on for the shares that you want to access via ReadyCLOUD. The permission should be set the by admin in the ReadyCLOUD portal page through email or user invites. I tested ReadyCLOUD and I myself is having a problem at the moment. I am currently checking with our team if there's something going on.
Check this other thread I'm on for updates.
Kind regards,
BrianL
NETGEAR Community Team
PatrickH
Mar 21, 2016Aspirant
Brian,
The link that you posted is to a lithium forum that I do not have access to. My users are still unable to connect to the cloud.
- BrianL2Mar 21, 2016NETGEAR Employee Retired
Hi PatrickH,
I've updated the URL link on my previous post. I have a couple of ReadyNAS that runs 6.4.2 and I can access it through the ReadyCLOUD desktop and mobile iOS app on my iPhone. Could you send me a PM together with one of your users for further testing?
Kind regards,
BrianL
NETGEAR Community Team
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