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Forum Discussion
PatrickH
Mar 01, 2016Aspirant
Readycloud File share not appearing
I have a RNS314 with Readycloud enabled and setup. I have a file shared with two users. When they log into ReadyCloud they can see the device but when they expand to try and show the shared folders n...
PatrickH
May 24, 2016Aspirant
I just get this working then you force me to upgrade firmware and change the account to netgear.com and now I am stuck in the same situation once again. Offline all of the time and no access.
BrianL2
Jun 14, 2016NETGEAR Employee Retired
Hi PatrickH & peterstrong,
Do you have files saved on the private home shares for all your ReadyCLOUD users? If yes, back them up. I suggest that you 'Leave' the cloud and re-login your admin ReadyCLOUD account then invite your secondary users.
Kind regards,
BrianL
NETGEAR Community Team
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