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Forum Discussion
ATCDug
May 18, 2013Follower
ReadyDLNA not available!!
I have had nothing but problems setting up and using the RN104. It is a total piece of s*^*%&t!! I have had to boot to factory default 5 times since I bought it (last week). With 4- 2TB drives it t...
mwilliams6275
Jun 07, 2013Aspirant
ATCDug,
I'm sorry you are not happy with your unit. I (to the contrary) love my unit. YES, there have been issues I've had to work through. YES, I've spent a lot of time on this forum looking for answers, AND opening Tech Support tickets, and finally YES the box is fairly slow when it comes to drive rebuilds and data transfers. But I have been able to work through all of my problems, and I have found the Tech Support team to be prompt, and reply with knowledgable , and more importantly ACCURATE information and advice.
A bit of history.... I bought this unit as a replacement for a Western Digital Live box I was trying to use. From my experiences, that was a POS. I sent and called their tech support, and was wholly disappointed. Fortunately, I bought my unit throught Amazon, so I was able to send it back and get a refund. I spent some more time trying to find a product that seemed to be a better fit for my needs, RAID-5, and came across the NetGear product line. It also appeared that they've been making these products for a while no, so I felt better about buying it, again through Amazon, just in case.
I will also say, that I have been proceeding VERY carefully through the process of installing, upgrading, and building up the RAID. I was gun-shy after my WD experience, and also felt that a step-by-step approach might make any trouble shooting easier, rather than and full blown install.
So having said all that, if you are still interested in trying to get your unit working for you, I'd be willing tell you how I built up mine, what I ran into, and how I "got around it". I can appreciate your frustration, I felt the same way about the WD box. These boxes when fully loaded are not cheap, and maybe, justifiably, that's partly why you're frustrated. I'd be too if the unit didn't appear to work properly, but I wouldn't trade mine for anything else.
I was looking for
I'm sorry you are not happy with your unit. I (to the contrary) love my unit. YES, there have been issues I've had to work through. YES, I've spent a lot of time on this forum looking for answers, AND opening Tech Support tickets, and finally YES the box is fairly slow when it comes to drive rebuilds and data transfers. But I have been able to work through all of my problems, and I have found the Tech Support team to be prompt, and reply with knowledgable , and more importantly ACCURATE information and advice.
A bit of history.... I bought this unit as a replacement for a Western Digital Live box I was trying to use. From my experiences, that was a POS. I sent and called their tech support, and was wholly disappointed. Fortunately, I bought my unit throught Amazon, so I was able to send it back and get a refund. I spent some more time trying to find a product that seemed to be a better fit for my needs, RAID-5, and came across the NetGear product line. It also appeared that they've been making these products for a while no, so I felt better about buying it, again through Amazon, just in case.
I will also say, that I have been proceeding VERY carefully through the process of installing, upgrading, and building up the RAID. I was gun-shy after my WD experience, and also felt that a step-by-step approach might make any trouble shooting easier, rather than and full blown install.
So having said all that, if you are still interested in trying to get your unit working for you, I'd be willing tell you how I built up mine, what I ran into, and how I "got around it". I can appreciate your frustration, I felt the same way about the WD box. These boxes when fully loaded are not cheap, and maybe, justifiably, that's partly why you're frustrated. I'd be too if the unit didn't appear to work properly, but I wouldn't trade mine for anything else.
I was looking for
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