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Forum Discussion
ReadyDR - Operation not permitted
Hi, I just did the transition from "ReadyNAS Replicate" to "ReadyDR". I'm using two RN312 NAS'. One is the main NAS server and the second is the BACKUP NAS. The first problem I encountered was,...
And more information:
Below you can see the ReadyDR "History" of the main server:
You can see that the last ReadyDR backup at 03:02:26 did not work.
The next day I started the ReadyDR job manually at 12:23:09 and it worked without any problem?
Where is the problem? Please help us.
Still not running! We get a error email every morning!
Please NETGEAR, we urgently need a solution!! Please help.
We still have the problem with our ReadyDR job!
We URGENTLY need help, but didn't receive any feedback from NETGEAR yet.
We're sure it is in NETGEARS interest to help customers in need!
Please help us!
What firmware are you running?
You might need (paid) support via my.netgear.com for this, and not the community support that is offered here. If you purchased your RN312 between 1 June 2014 and 31 May 2016 then you have lifetime free chat support.
Another (brute force) approach is to rebuild the source NAS (factory default) and then restore the NAS from backup.
(Note I don't work for Netgear),
Thank you for your reply.
We run firmware 6.9.2. (the most up-to-date one)
"Unfortunately" we bought the two NAS we are using in January 2014, so no support....
To be quite honest we do not want to buy a "SUPPORT" from Netgear. It should be a matter of course , that if there is a question or problem, that Netgear tries to help directly. OK, perhaps not via telephone or chat, but I just saw that even email support is not available... so without money no direct support from Netgear :-(
The last days we saw that our NASs have the names "NAS_Backup" and NAS_Server". We chose these names 4 years ago and the systems accepted the names without any problem. Now, I saw that the "_" character could be a problem. The questions is: Is it really likly that the "_" causes this problem. We really only want to change the NAS names if it is probably the solution. We use the NAS names at several locations in our company and would have to change all of them. After we change the name, we can not change it back.
Thank you for your help.
Hi MugiMuc
Have you contacted NETGEAR Support about this? Do you have a case number?
It would be best if you contact NETGEAR about your issue specially if you need urgent assistance.
this is a Community support and is used for discussions, communications and sharing of knowledge which is available for you to check but we cannot oblige any members to answer your query right away.
Regards
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