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dschwartzer's avatar
dschwartzer
Luminary
Jul 22, 2017

ReadyDR job failure: Input/output error

I use a RN526X as my primary NAS and use a RN314 for backup and for the ReadyDR jobs.

I have has ongoing issues where the 314 becomes Read Only after about two weeks of backups. I did a factory restore about 2 weeks ago and have not shut off the 314 since and everything was working fine until a couple of days ago.

Now, the backup job is continuing to run correctly but all the DR jobs fail with this error message: ReadyDR job failure: Input/output error [DR Folder Name]

The 314 is fully accessible on the network and via ReadyCloud. I have checked and recycled the router the 314 is connected to and it seems fine.

Any idea what is wrong and how to correct?

Regards,

David

18 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello dschwartzer,

     
    As for ReadyDR issues there are a lot fixes included on the 6.8.0 beta firmware. You may wanna try this firmware version, please check the check the beta firmware release notes from here.
     
    Regards,
    Marty_M 
    NETGEAR Community Team

  • crazy_toy's avatar
    crazy_toy
    NETGEAR Expert

    Hi dschwartzer


    Was it backup job or ReadyDR job run about two weeks casuing 314 become read only?

    Could you describe the job in detail ? that can help us reproduce issue quickly

    or you can paste the screenshot about settings of the job

     

    Thanks!

    • dschwartzer's avatar
      dschwartzer
      Luminary

      Thanks for your note.

       

      The Read Only problem, like the current input/output error only affects the ReadyDR jobs.  The backup job has always, and continues to run without issue.

       

      The backup job is set up on the Backup tab of the 526 and backs up the entire 526 data share to a share on the 314 called Backup.  Within the backup folder is a folder called Data (written by the backup job), and within Data are all of the Shares and files on the 526.  That backup runs each night at 10:00 pm and continues to run properly.

       

      The ReadyDR jobs are set up on the 526 as "push" jobs to the 314.  Therre is a dedicated ReadyDR job for each share on the 526 and that corresponds to a dedicated DR share on the 314.  The DR shares were created as part of setting up the ReadyDR process.

       

      Previously, they would run for a week or two and then the shares on the 314 would become "Ready Only" and the push jobs would fail.

       

      While the 314 has not yet become read only, the Ready DR jobs are continuing to fail each night and I get the input/output error.

      The only thing different now from precious times is that previously, I was letting the 314 power itself down after the Ready DR job ran (they run just after midnight), at about 1:00 am.  Since doing a Factory Restore a couple of weeks ago, I did not power down the 314 until after I started getting a No Route to Host mesage for all of the backup and RaedyDR jobs.  At that point I rebooted the 314 and the backup job started working again but the ReadyDR jobs fail.

       

      I did check the IP addresses for both units and they are correct I have also rebooted the 526 but that did not correct the issue.

       

      Hope that helps.  Let me know if you need anything else.

       

      Regards,

       

      David

      • Marty_M's avatar
        Marty_M
        NETGEAR Employee Retired

        Hello dschwartzer,

         
        There are concerns raised exactly similar to this problem we are encountering and the fix will be provided on the beta firmware or on the official release of firmware 6.8.0, you may want to try to beta firmware and you may download it from here

         


         
        Regards,
        Marty_M 
        NETGEAR Community Team

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