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Aspirant

Feb 23, 2018

Solved

Readynas 102 can't find my data files on hdd

Hi when I go to the log in and go to shares none of folder shares are there. Has admin home and user home but can't find my storage data. Seems like data is on the drive as free space is 294 gb of 3 Tb drive. Is there a way to get it back again. Tried reinstall so but still no good. I pulled hdd out and may have swapped drives the wrong way

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mdgm-ntgr
Feb 25, 2018
Looks like your LMS aka squeezebox app is using a fair bit of space on the 4GB root volume.

Your shares should be available over SMB again now though you may wish to adjust the settings.

# df -h Filesystem Size Used Avail Use% Mounted on /dev/md0 4.0G 1.7G 2.1G 45% / # df -i Filesystem Inodes IUsed IFree IUse% Mounted on /dev/md0 65536 22278 43258 34% /

Also your data volume is about 90% full which is getting pretty full.

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mdgm-ntgr
NETGEAR Employee Retired
Feb 23, 2018
Which firmware are you running?

Did you make any changes recently before running into this problem?

Can you send me your logs (see the Sending Logs link in my sig)?
- kgm316
  Aspirant
  Feb 24, 2018
  Hi I am running 6.9.2. I think it messed up the permissions. The hdd mirror seems to have files there I used plex app and was able to see the files and download them. It's as if I have been locked out.
  
  I've sent the logs to the email.
  
  I had my friend try log in using putty but keeps getting kicked out after login?
  - StephenB
    Guru - Experienced User
    Feb 24, 2018
    
    kgm316 wrote:
    
    I had my friend try log in using putty but keeps getting kicked out after login?
    
    SSH needs to be enabled in system->settings->services. Use root as the username, with the NAS admin password.
    
    kgm316 wrote:
    Hi I am running 6.9.2. I think it messed up the permissions.
    
    What are your symptoms? For instance with Windows
    
    Are you seeing the NAS in the network device list in Windows?
    
    Are you able to see the shares when you enter \\nas-ip-address into the file explorer address bar?
    
    Are you able to navigate into shares or do you get access denied?
    
    Can you see the files in the admin web ui (using browse on the share page)?
    
    You can reset file permissions via the admin UI. Use the reset control on the file access page in the share settings. Note your folder owner and group likely won't match the screenshot below (and don't need to).