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Readynas-102-not-backing-up-and-freezing......continued! #26140511
This thread was closed as having been solved but in fact so far only one of the three issues has been solved.
The issues were.
1) Slow backups taking 5 times as long under 6.4.0, now solv...
I just thought that I would post and inform everyone that the problem has been solved satisfactorily and everything is working now, in fact better than it ever has been.
The problem with slow back ups both to USB drives and NAS to NAS has been a curse ever since my firmware was upgraded from 6.2.5 to 6.4.0 and beyond. Although about a month ago the USB backups were back to normal taking about 1.5 hours instead of the 5 hours under 6.4.0 the NAS to NAS backups were still taking a day. The front socket refuses to work at all failing completely for some unexplained reason.
Yet for the sake of repeating myself all used to work absolutely fine under 6.2.5.
By the way, during the course of digging out some paperwork I discovered the original advert for the 102. I says it's suitable for home and small business use so the comment on here from a Netgear 'expert' some months back that I shouldn't be using the 102 for my small business use was utter horlicks.
So how did I solve the issue you may be wondering?
I took advice and based on that after 8 months of pointless hassle, much of it here with seemingly little hope of ever resolving the issue, I rejected the 102 as being unfit for purpose, I had the unit returned for a full credit and am now running a Synology NAS.
So Netgear can stick their kit where the sun don't shine.
Have a nice day.
That test did work on my system (with an SSD drive in a gauntlet enclosure). So perhaps it is drive dependent?
Hi Stephen
Well I simply have to repeat that under 6.2.5 any USB drive that I owned worked just fine.
In addition another contributor has also reported the same issue that the use of the front socket freezes his 102 (well his clients 102 to be precise).
Hello YorkBoy,
I see that you have an existing case open with the support team. Please continue with it as it seems it is being investigated and reviewed thoroughly.
We apologize for the inconvenience.
Regards,
Thanks Jenn.
Yes I am talking to support but annoyed that this matter on a previous thread was closed before consulting me and before I had confirmed that all issues had been resolved.
I am continuing to provide support with answer to all questions they raise but I have gone back to using my old Ver1 Readynas because I do not have any faith in this 102. It's been six months now and quitefrankly I have given up hope of it every working as well as it did under 6.2.5.
Thanks for coming back.
Hello YorkBoy,
I understand how frustrating it is. Hopefully support team gets this resolve as soon as possible.
We apologize for the inconvenience.
Regards,
YorkBoy wrote:
Hi Stephen
Well I simply have to repeat that under 6.2.5 any USB drive that I owned worked just fine.
In addition another contributor has also reported the same issue that the use of the front socket freezes his 102 (well his clients 102 to be precise).
I wasn't contradicting you. Just saying that I didn't see that behavior with the USB drive I tried.
Regarding the NAS to NAS backups issue I suspect the fix coming in 6.5.1 for the problem in https://community.netgear.com/t5/Using-your-ReadyNAS/RN102-after-FW-update-to-6-5-0-no-backups/td-p/1087077/page/2 for backups to/from XP/2003 machines may also help with backups to/from your old NAS.
You may wish to keep looking on the community to see if/when a beta is posted.
As for the USB problems the agent handling your case is seeing some I/O errors which may suggest a hardware issue with the USB device. Can you try another USB key or hard disk and see if you still have the same issue?
mdgm
The other Ver 1 ReadyNAS to which I backup my 102 is simply connected to the router as is the 102, no other PC is involved. That old Ver1 continues to work faultlessly and I am using it as my primary storage as I have no faith in the 102 anymore.
For the sake of repeating myself, I have tried the front socket with 2 different sticks from Corsair, a Kingston stick and now an Integral stick. All freeze the NAS. All these sticks except the Integral which I have only recently acquired used to work just fine under 6.2.5.
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