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Forum Discussion
kusmar
Jan 16, 2016Aspirant
ReadyNAS 102 With X-RAID , can't acces files
I have a readynas 102 ver 6.4.1 with 2 seagate barracuda 2 gb since one and a half year. Its has always work fine. Since a while I can't read files on the nas. I can acces the administration page a...
- Jan 16, 2016
If you can access the admin page, then look in system-Settings->services.
If antivirus is enabled, then disable it.
JennC
Jan 16, 2016NETGEAR Employee Retired
Hello kusmar,
Welcome to the community!
Which file sharing protocol do you use to open them?
Can you open the files when you access the shares via the admin page?
Regards,
kusmar
Jan 16, 2016Aspirant
Hello GennC !
Thank you !
Hmmm which file sharing protocol ? I am sorry to answer I don't know as my knowledge with all of this is too bad.
Let me know how to find this.
I used to have the nas always accessible with explorer. I gave a letter to the main folders on the nas.
Even with my lighroom I was able to see the folders on the nas and working on files. But now no more acces with LR. It says there is no files in my picture sub folders.
Unfortunately I can't open files when I access the shares via the admin page.
Message says admin page is offline
And right now I cannot acces admin page but Raidar is still working and saying nas works fine.
Thank you :)
- JennCJan 16, 2016NETGEAR Employee Retired
Hello kusmar,
You must be using the CIFS/SMB protocol, then.
What error message do you get when trying to access the admin page? What's the RAID level? What was the last activity done with the NAS before this happened? On the RAIDar, it should show the firmware version too.
Please also post how many disks inserted and size of each.
Regards,
- kusmarJan 16, 2016Aspirant
Many answers in my first post, 2 disks, ver 641...
It seems to look like it was getting harder and harder to acces, no special action before it happens...
I was on W10 and thought it was the problem, i went back to W7, so its brand new system, updated with good pilots.
Here is a view if it can help
Thank you !
- StephenBJan 16, 2016Guru - Experienced User
If you can access the admin page, then look in system-Settings->services.
If antivirus is enabled, then disable it.
- kusmarJan 16, 2016Aspirant
Thank you for the help :)
- mdgm-ntgrJan 16, 2016NETGEAR Employee Retired
There is a known issue with using the anti-virus service at the moment.
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