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barney2074's avatar
barney2074
Aspirant
Mar 27, 2016
Solved

ReadyNAS 102

Hello,

 

After a number of years working perfectly, my ReadyNAS 102 has the following problem:

 

  • I cannot access the administration webpage- it just says it is loading and eventually times out.
    While it is in this state RAIDar says the device is starting up- but it never gets past this. The power light flashes slowly
  • When I boot it in read-only mode, there is no problem and both disks are reported as healthy.
  • Whe in read-only mode, I can copy data off to a USB or eSATA drive. I can also SSH to the device
  • I noticed in the logs that it recently upgraded to 6.4.2.
  • I saw some posts about disabling add-on- the only one I have is 'Supersync' and it is not running. The instructions in the posts don't seem to apply i.e 

I initially thought one of the disks had died- but it seems like there is a problem with the operating system.

 

If anyone can help me solve this I woud be very grateful

 

Andrew

 

  • mdgm-ntgr's avatar
    mdgm-ntgr
    Mar 30, 2016

    Your data volume is getting fairly full and there is a lot of fragmentation.

    We recommend keeping volume usage under 80%. If you want to go a little above that regular scheduled volume maintenance is important.

    The disk with ATA errors looks like it is failing.

    Would be advisable to backup your data, do a factory reset, be more selective as to which shares to use bit-rot protection and snapshots on and restore your data from backup.

6 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi barney2074,

     

    Welcome to the community!

     

    Can you share the logs that you extracted from your device? 

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • barney2074's avatar
      barney2074
      Aspirant

      Hi Brian

       

      1. When I boot up normally, I get the below usinf SSH- I ready something about Apache not starting up & n oticed it was not running

      It seems to stop responding after about 10 minutes

       

      2. When I boot in read-only mode, I have downloaded the log files via web GUI to this location:

      It seems to run indefinitely when I do this

      https://www.dropbox.com/sh/sk3tbq8fgew2s51/AABHvGWW4ONgg4-poK7JlR0ua?dl=0

       

      thanks for your help

       

      Andrew

       

       

      root@NAS:~# service --status-all
      [ - ] apache2
      [ + ] avahi-daemon
      [ - ] bootlogs
      [ ? ] bootmisc.sh
      [ ? ] checkfs.sh
      [ ? ] checkroot-bootclean.sh
      [ - ] checkroot.sh
      [ + ] connman
      [ + ] cron
      [ - ] ctscand
      [ + ] dbus
      [ - ] forked-daapd
      [ - ] hostname.sh
      [ ? ] hwclock.sh
      [ ? ] killprocs
      [ ? ] leafp2p
      [ - ] lsyncd
      [ + ] mdadm
      [ - ] minissdpd
      [ ? ] mountall-bootclean.sh
      [ ? ] mountall.sh
      [ ? ] mountdevsubfs.sh
      [ ? ] mountkernfs.sh
      [ ? ] mountnfs-bootclean.sh
      [ ? ] mountnfs.sh
      [ ? ] mtab.sh
      [ + ] nfs-common
      [ - ] nfs-kernel-server
      [ ? ] noflushd
      [ - ] nut-client
      [ - ] nut-server
      [ + ] procps
      [ - ] rmnologin
      [ + ] rpcbind
      [ + ] rsync
      [ ? ] sendsigs
      [ - ] snmpd
      [ + ] ssh
      [ + ] udev
      [ ? ] udev-mtab
      [ ? ] umountfs
      [ ? ] umountnfs.sh
      [ ? ] umountroot
      [ - ] ups-monitor
      [ - ] urandom

      • BlueScreen101's avatar
        BlueScreen101
        Aspirant

        Hi Barney2027,

        It seems your Volume is Full and this is causing the problem.

        I will suggest copying your date external and make a Factory reset. You are able to Copy the date through the Read Only Mod.

        === df -h ===
        Filesystem Size Used Avail Use% Mounted on
        tmpfs 10M 4.0K 10M 1% /dev
        /dev/md0 4.0G 835M 2.9G 23% /
        tmpfs 249M 0 249M 0% /dev/shm
        tmpfs 249M 1.7M 247M 1% /run
        tmpfs 249M 0 249M 0% /sys/fs/cgroup
        tmpfs 249M 0 249M 0% /media
        /dev/md127 3.7T 3.3T 400G 90% /DATA
        /dev/md127 3.7T 3.3T 400G 90% /home
        /dev/md127 3.7T 3.3T 400G 90% /apps
        /dev/md127 3.7T 3.3T 400G 90% /run/nfs4/home

         

        In the Future change The hard drives below, It shows the First sings of falling:D
        ST2000DM001-9YN164 S2F06MWT ata_errors 16

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