NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readynas 104 - ReadyDLNA turned off by firmware update & will not turn back on. Also no apps showing
Have updated firmware on Readynas 104 via the interface to latest version (6.9.0). Before this the ReadyDLNA was running and had been for months without issue streaming to multiple devices accross the network.
now, after the update, ReadyDLNA is no longer switched on - the 'button' for it via 'System' and 'Settings' is not lit green anymore, and when I go into it to turn it on, after clicking 'Apply' it still does not turn on.
this is despite the share page showing two drives setup with DLNA network access (lit green on the share settings).
i have tried restarting the readynas via the interface, shutting it down (and even then switching it off at the plug socket), then tried turning it on again and the same result, readyDLNA just does not seem to turn on.
I have tried this through 4 browsers (chrome, firefox, safari and chrome on ipad) and they all have the same result.) Oddly further to this issue the apps page shows no apps installed and none available, again on all 4 browsers.
There were some conflicts with some old app packages, and the JPEG library got removed by the package manager to resolve the conflicts. You can probably fix it by either doing an OS reinstall, or doing a local firmware updat either to 6.9.0 again, or to 6.9.1 Beta 1.
8 Replies
Replies have been turned off for this discussion
We are unable to reproduce this behavior. Please either send in your logs, or enable Secure Diagnostic Mode and PM me the 5-digit number so we can investigate.
I have a zipfile of logs from the Readynas, but it won't let me upload it here, is there some way i need to upload it or are you looking for a specific file from within the zip file?.
I've since tried activating ReadyDLNA again, still without any luck, but this time i did get an error:
"cannot start service without volume" code: 15002040001
I'm not sure what exactly that means, there are 4 physical drives raided to provide 2 drives, both of which have content and shares setup with DLNA in the share settings, all of which were present before the update (and are still there and accessible from my PC).
One of your volumes should have been elected to host app data. The message you posted means that the volume that should be hosting app data is not present. This can happen if a volume is removed from the system without being exported or deleted.
I posted a little app that should automatically fix up this situation for you. You can get it from here. The GUI will report that it failed to install, but it should have actually completed the necessary work to make apps and DLNA work again.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
