Forum Discussion

Aspirant

Oct 28, 2016

ReadyNAS 104 - USB HDD doesnt show up.

Hi, we use external HDDs from WD to make a daily backup from the NAS. So we change daily the external HDDs drive, which is connected to the front usb port. This works fine for weeks, but since a few ...

ReadyNAS Backup

JennC

NETGEAR Employee Retired

Oct 28, 2016

Hello Soft-Com,

Have you guys tried the other USB ports of the NAS?

I would also like to verify if you still remember if this started to happen before or after the firmware update.

Welcome to the community!

Regards,

Soft-Com
Aspirant
Oct 31, 2016
Hello JennC,
thanks for your reply.
We will try another Port at the evening, because the System has an active backup task at the moment.
I looked at the log files and this shows that this problem occures after the firmware upgrade to 6.6.0.

Regards,
Volker Brosius
- it-tude
  Aspirant
  Oct 31, 2016
  Hi, also have the same problem on my readynas 104 with firmware 6.6.0 and full backup to 3TB my passport USB drives connected to the front USB port.
  
  During backup the nas hangs and I have to power cycle it to access it again !!
  
  Is it better to use the rear USB ports ?
  - FramerV
    NETGEAR Employee Retired
    Oct 31, 2016
    Hi it-tude,
    
    The engineers are aware of the reports about the USB detection. They are still working on a fix for it. Temporarily, the only work around that we have is to reboot the NAS upon connecting the USB to the NAS.
    
    Regards,