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Forum Discussion
glooz1
May 12, 2025Aspirant
readyNAS 104 doesn't start properly
Hello community, I'm french so i'm sorry for my english level. Topic: Suddenly my NAS didn't start properly. I pushed on start button and the NAS started but stopped after 2 seconds. I retr...
StephenB
May 13, 2025Guru - Experienced User
glooz1 wrote:I tried again installing the 4 hard drives and the problem appeared again.
That might have been a mistake. How exactly did you do that?
- glooz1May 13, 2025Aspirant
hello StephenB,
thanks for your question.
I did that with the NAS shutted down.
i booted without hard drives and it runned. After I shutted down the NAS. i installed the hard drives and I turned on the NAS and the problem appeared again. I executed this task 2 or 3 times to understand what happenned
One time, without hard drives, i booted and i executed the Netgear software and prepared his installation with my computer... but without hard drives, the installation is not saved! I wanted to know if i was able to exit the safe mode and i think i succeed!
I just try with hard drives again and after turning on the Nas, the message welcome readynas appears and the Nas shuts down again.
thanks for your help
- StephenBMay 13, 2025Guru - Experienced User
glooz1 wrote:
i booted without hard drives and it runned. After I shutted down the NAS. i installed the hard drives and I turned on the NAS and the problem appeared again.
Ok, that was a safe procedure.
There are a couple of possibilities:
- The power adapter might not be delivering enough power
- The chassis might have failed in a way that only shows up with disks
- There might be a disk issue
You could try a risk-buy of a replacement power adapter.
- https://www.amazon.fr/TOP-CHARGEUR-Adaptateur-Alimentation-Chargeur/dp/B0CL6D9DQW
Another path is to test the disks in a Windows PC using vendor tools (Dashboard for Western Digital; Seatools for Seagate)
- glooz1May 14, 2025Aspirant
hello StephenB,
Changing power adaptator is not a risk, i get another one with a second chassis also. So I will try today to change only power adaptator.
In a second time i will check the disks. I baught a hard drive adaptator for USB. I need now the windows vendor tool.
thanks for your proposals.
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