NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
glooz1
May 12, 2025Aspirant
readyNAS 104 doesn't start properly
Hello community, I'm french so i'm sorry for my english level. Topic: Suddenly my NAS didn't start properly. I pushed on start button and the NAS started but stopped after 2 seconds. I retr...
Sandshark
May 13, 2025Sensei - Experienced User
StephenB can help you determine if the drives or chassis are the issue. It does sound like a power issue, but may be the external brick or internal voltage conversion circuitry (the latter being non-replaceable and non-repairable).
If it comes down to replacement, there is no additional risk installing your drives in another NAS running OS6. All of your configuration data is on the drives, nothing is in flash. It is best if you first insure the new unit is at the same version of the OS, but it's not necessary. But if the problem is on the drives or a hardware failure damaged the volume beyond repair, this won't help.
That said, I recommend against a replacement 104 unless it's really cheap and you just intend to use it to recover your data to a new location. It's the least capable ReadyNAS that can run OS6. Even an older Pro4 or Ultra4 converted to OS6 is faster (though they do lack a USB3 port, if that matters to you).
glooz1
May 14, 2025Aspirant
hello Sandshark,
i will start with StephenB proposals checking power adaptator and disk integrity. if it doesn't run i will install the 4 disks in the new readynas i baught. I want to recover all my photos mainly. If the new one works properly it lets me time to find another backup solution :-) .
thanks for your help.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!