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readyNAS 104 doesn't start properly
Hello community, I'm french so i'm sorry for my english level. Topic: Suddenly my NAS didn't start properly. I pushed on start button and the NAS started but stopped after 2 seconds. I retr...
hello StephenB and Sandshark,
I have tried old power adapter with new chassis and hard drives. I'w really surprised because this combo doesn't work properly but there is a litlle difference! Now, the chassis starts with the message welcome readynas storage but it stops after 5sec and not 2sec with the old chassis.... Why around 5 sec, i don't know.
For your information, i didn't change the hard drives bracket, i suppose there is no link with my problem.
Now it stays one activity: using SATA to USB adapter i have mentionned before with all the disks. I don't know if i have to start with disk 1 or 2 or 3 or 4?!
When the NAS boots, does it star by the disk 1 or another one? Maybe the disk one is dead and it's why the NAS cannot start correctly?!
An idea before i try?
My SATA to USB adapter gets also a power adpater. Maybe using one disk, it will crash as the new one did on the New chassis.....
hello,
I have checked disks 1 by 1 with Sata to USB adapter. All disks starts properly. No electrical issue during the check.
all the disks are OK using seatool from seagate. No error message.
I have also used rs raid retrieve software which is new for me. Below, kind of informations it gives. On the four disks i have this screen. The software find 15244 files for each disks tested. There is one difference i don't understand. On the first disk, image below, you can see 3 disks on matrices RAID but when i analyzed the 3 other disks rs raid retrieve found 4 disks !!
disk 1 on RAIDdisk 4 on RAID
rs raid retrive exploring the disk i don't find my files for example pictures or films etc
files retrieve in one folder.... other folders have this kind of files but no jpeg or mp4
all the disks are OK using seatool from seagate. No error message.
Did you run the full test? Or just the rapid one?
rs raid retrive exploring the disk i don't find my files for example pictures or films etc
There are multiple RAID arrays on the disks. You appear to be looking at the OS partition (a 4 gb volume), and not the data volume.
Data offload with RAID recovery software will require that you connect all the disks to the PC, not just one at a time.
Aslo it will require that you use recovery software that supports the BTRFS file system. The OS partition is EXT, but the data volume is BTRFS.
Data offload with RAID recovery software will require that you connect all the disks to the PC, not just one at a time.
Or have a place where you can store images of each.
Hello StephenB,
I don't know seatools. I want to test disks but the result was failed for all the disks. I'm not sure that it did the test!! Maybe there is somethink which blocks the test?! the status is OK (surrounded in blue). In disk detail, the same. all is OK!
It's impossible for me to connect the 4 disks on my computer!
I don't know what BTRFS is? Which software can i use to go on?
What is the process?
Thanks for your help StephenB
It's impossible for me to connect the 4 disks on my computer!
Not impossible. You can get a 4-bay (or larger) USB enclosure. US prices are between $100 and $150 USD.
I don't know what BTRFS is? Which software can i use to go on?
There are several file systems that are used by various computers - FAT32, NTFS, ExFAT are used in Windows; EXT, BTRFS, and others are used by Linux (which is what the NAS runs).
I'm not sure exactly what "rs" is - if this is R-Studio ( https://www.r-tt.com/ ) then, it does not support BTRFS. ReclaiMe is a package several here have used with success - though there are some other packages out there that also support BTRFS.
I want to test disks but the result was failed for all the disks. I'm not sure that it did the test!! Maybe there is somethink which blocks the test?! the status is OK (surrounded in blue). In disk detail, the same. all is OK!
A little tricky for me, since I do not speak French!
The control on the right next to each disk runs the "quick text". That doesn't fully test the disk, it is more of a confidence test.
If you select the disk first, and then go to the "Extended Tests" pulldown (second from the left at the top), then the middle option in English is "Long Generic Test". That will completely test the disk, so it will take some hours (unless it fails)
Just to be sure there is no language issue here: When you say the NAS "stops" after some period, you mean that it completely shuts down -- fans off, etc. Correct? That's the way I've been interpreting your posts.
Hello Sandshark,
I try again just right now:
i plug the power adapter and it starts automatically. no need to press the power button. The message welcome readynas storage appears.
5sec after, i thought it shut down but no, in fact, the message welcome readynas storage disappears, 1 sec after, i guess it retry to restart again with the message and after 5 sec, the message disappears and it try to restart again.
It does 3 or 4 times and it shuts down. I unplug the power adapter.
During "the start tentatives", no fan activity.
Thanks for your help
If the fan never turns on or goes off, you definitely have a hardware issue. Nothing on the drives can do that (though, perhaps a drive with a hardware issue can). But I'm thinking it may be the fan that's the issue. The NAS will shut down if it doesn't detect the fan spinning.
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