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Forum Discussion
voidness
Oct 13, 2016Guide
ReadyNas-104 Hang every few days
I think since I upgraded a few firmware back my NAS started to hang, when this happen the light is on but its not responding, I cant event ping. Often if I just pull out the network cable then it wou...
- Oct 14, 2016
Hello voidness,
Please see this article how to view ATA errors: ReadyNAS: Reallocated sector errors increasing on disk(s)
Regards,
voidness
Oct 13, 2016Guide
log sent. let me know if you need anything else
mdgm-ntgr
Oct 14, 2016NETGEAR Employee Retired
Your disks may be failing. They all have ATA errors.
- voidnessOct 14, 2016Guide
all of the disks ? can you show me the logs ? thanks
- JennCOct 14, 2016NETGEAR Employee Retired
Hello voidness,
Please see this article how to view ATA errors: ReadyNAS: Reallocated sector errors increasing on disk(s)
Regards,
- JennCOct 17, 2016NETGEAR Employee Retired
Hello voidness,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,- voidnessOct 18, 2016Guide
Hi JennC
I am not sure if I am convinced that the ATA errors on the drive fully explains the following issues:
- the constant lockup
- removing the ethernet cable resulting in the device shutting itself down (like a lost power).
However an error is an error and I will look to replace the drives, thank you for the investigation.
Cheers,
Dinh
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