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Forum Discussion
ReadyNas 104 not booting - various errors - Latest is do_exit+4b0 All after failed firmware update
Hi all, Apologies if I'm posting in the wrong place. First time on here and I'm a bit out of my depth with networking and NAS Setups in general. I hope I can get the help I need otherwise thi...
Let's start at the beginning.
Try removing all the disks (labeling them by slot), and then power up the NAS.
Does it boot up with a no-disks status?
Thank you for your reply. Just this simple bit of advice has made more of a difference then all my hours of combined problem solving.
So when it first failed last year i since bought a new NAS (same model etc) and set that up using the disks from this one and replaced the dead disk. So as it stands i dont have any disks for this faulty NAS drive. So what i did was take out a disk from my working NAS (which was used as a universal backup disk in case any failed again) and put that in.
So following your advice i took that one disk out and it started off "Booting - Finding disks" followed by "Booting - Starting network" Then the errors come up. First its "ERR: Could not properly extract" and then "ERR: Firmware checksum Error"
So i then tried to do a USB recovery with no disks ins. It's now showing something more promising which is "DEBUG: TELNET - 192.168.168.168"
The files that are currently on the USB are:
1 & 2) initrd-recovery (thats a zip file, which i believe is the GZ file) and NTGR_USBBOOT_INFO
3) uImage-recovery (file copied from the folder RN10X which is in the Arm folder)
all 3 files where copied from the usbrecovery.v2.0.R17 file i downloaded from the netgear website.
What would be the next step? Should i attempt a firmware update using the files i made earlier using the recovery tool? Or is there another way to just reset it all to factory defaults. Theres no data etc on the NAS system for me to loose so not worried about that. Am i correct in thinking its now in tech support mode?? Its also now showing up on RAIDAR and screenshot is attached if it helps
Did you also put the firmware image onto the USB recovery drive?
https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system wrote:
- If the ReadyNAS is an RN100 or RN2120 series model, move the firmware file into the Arm folder.
You download the firmware zip from the link appropriate KB article, then extract the firmware image from it.
Thank you again for your reply.
Initially i didn't so i did as advised and copied the file onto the USB and tried again with the same result and getting the Debug Telnet message.
I also tried running the USB recovey tool and followed those steps and still got the Debug Telnet message.
Is there anything else i can do other then get Netgear involved. Im worried what its going to cost me in support wont be worth it in the end and will cost me more the repair then its worth.
Maybe try a different USB drive?
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